Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kaveh Bijari

Etobicoke,ON

Summary

Electronic Engineer with over 10 years of experience in procurement & project management and cross-functional leadership for structural analysis, quality engineering, and systems engineering projects. Highly knowledgeable about engineering methodologies and Lean manufacturing principles. Proficient in designing and reading electrical and mechanical drawings and engineering blueprints. A strategic planner skilled in budgeting, process improvement, facilities management, and Boeing Production System and Management Performance Values. Offer excellent communication and interpersonal skills to maintain positive internal and external relationships.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Accenture
05.2021 - Current
  • Help customers of Toronto-based Enbridge Gas Company to solve problems related to Billing, Moving, Service, Collection, etc
  • Handle customer complaints by providing solutions, often within a time limit to ensure customer is satisfied
  • Work with Enbridge software systems used by company to be able to communicate effectively
  • Keep a record of incoming inquiries to be able to reference it later
  • Provide feedback to other departments to help improve customer satisfaction
  • Learn about the products inside and out to be able to answer any questions from customers

Procurement Engineer

Petro Iran Co
Tehran, Tehran
09.2013 - 03.2020
  • Established and maintained relationships with global supply chain and manufacturing sites such as Siemens and Honeywell (in China, USA, Japan, Germany, Italy, etc.)
  • Purchased and procured equipment and service contracts for various major ($1-5 million worth) natural gas and oil projects
  • Designed, performed, and assessed source solicitations (RFx)
  • Performed cost analysis and negotiated best price with suppliers to drive and achieve cost saving
  • Tracked and reported supplier performance and applied dispute resolution mechanisms if problems occurred
  • Worked closely with the legal team to convert material requisitions to purchase orders at lowest cost and within time constraints as required
  • Assisted the organization in their preparations to participate in international trade shows and exhibitions
  • Promoted from Procurement Officer to Procurement Manger within 6 months
  • Received “Employee of the Year” award in 2016 for outstanding leadership contributions

Project Manager

Dadeh Pardazi PARA Co
09.2012 - 09.2013
  • Delivered multiple projects on-time, within scope and within budget, including:
  • AFC (Automatic Fare Collection) for public transit system (bus and metro)
  • TVM (Ticket Vending Machine) for metro stations and card/ticket validator for buses
  • AVL (Automatic Vehicle Locator) using GPS to locate public transit buses in various cities of Iran
  • Developed Scope of Work documents based on the business requirements and the project charter
  • Led a cross-functional team technical and GIS professionals
  • Met with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Established and maintained relationships with third parties and vendors
  • Performed risk management to minimize and mitigate project risks
  • Monitored project performance, specifically to analyze the successful completion of short and long-term goals

Procurement Coordinator

Jondishapour Co
01.2009 - 09.2012
  • Converted requisitions from various departments into Purchase Orders for multiple natural gas and oil related projects
  • Performed sourcing, supplier selection, and negotiation and evaluated supplier performance, such as production lead-time and service quality
  • Collected data and provided support to Procurement Analysts
  • Administered claims regarding bad quality, shortages, and damages of received items
  • Kept up-to-date vendors ranking system according to the order completion quality and time
  • Provided statistics and reports from the ERP system to reflect commodity and supplier performance

Electronic Engineering Technician

Jahan Kala Manufacture
11.2007 - 12.2008
  • Review design documents & check with client request
  • Clarification with client & finalize documents
  • Issue final documents to start manufacturing
  • Communicated with clients via emails and phone calls and collected outstanding bills
  • Organized and filed reports for auditors’ reference and auditing purpose
  • Experience with system design software such as, LabVIEW
  • Experience with CAD/CAM software
  • Degree in electrical engineering, electronics or related field

Education

Bachelor of Science - Electronics Engineering

Azad University of Qazvin
Qazvin
09.2007

Skills

  • Prioritizing Calls
  • Employee Management
  • Centrifugal Fans
  • MS Office Proficiency
  • Calm and Professional Under Pressure
  • Speaking Clearly
  • Product Knowledge
  • Problem Resolution
  • Project Management
  • Administrative and Office Support
  • Customer Relationship Management
  • Software Troubleshooting
  • Complex Problem-Solving
  • Understanding Customer Needs
  • Negotiation

Accomplishments

  • PLC Expert S7-300 License Issued by Tehran Institute of Technology
  • Integrate Management System (IMS) Issued by RoyalCert International Registrars
  • TOOLS & COMPETENCIES
  • Incoterms (International Commercial terms)
  • Microsoft Office Suite
  • QuickBooks
  • Slack business communication platform
  • Holoo Accounting Program 4 | Page

Timeline

Customer Service Associate

Accenture
05.2021 - Current

Procurement Engineer

Petro Iran Co
09.2013 - 03.2020

Project Manager

Dadeh Pardazi PARA Co
09.2012 - 09.2013

Procurement Coordinator

Jondishapour Co
01.2009 - 09.2012

Electronic Engineering Technician

Jahan Kala Manufacture
11.2007 - 12.2008

Bachelor of Science - Electronics Engineering

Azad University of Qazvin

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