KAUSHKI SONI
Brampton,Canada
Summary
- Organized Dispatch Coordinator with 4 years of vast experience overseeing dispatch of emergency service unit or delivery truck vehicles. Strong communicator possessing outstanding relationship management and time management abilities. Polished in scheduling and dispatching workers, addressing common problems.
- Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
6
6
years of professional experience
Work History
Sales Coordinator
I-Way Transport Inc.
11.2023 - Current
- Responsible for booking shipments online and over the phone.
- Communicate with customers and carriers etc. to achieve profitable deals and mutual satisfaction. Negotiate rates with carriers.
- Ability to work in a very fast-paced environment ,able to multi-task and adapt quickly to changing priorities.
- Use a live visibility tool to track transit times, progress and monitor the shipments, and make alternate arrangements when required (e.g. Samsara,Omnitrans and blackberry )
- Strong computer skills in MS Office ,Excel and data entry.
Dispatch Coordinator
Samhil Logistics Inc
04.2022 - 09.2023
- Negotiate any additional charges with brokers and understanding current market conditions and giving quotes to the customers as per that
- Experience of Canada/USA Cross-Border loads. Knowledge of ACE/ACI and competent PC skills
- Excellent problem-solving, decision-making and negotiation skills
- Maintaining communication with the customer throughout the duration of an order, reporting both positive and negative occurrences
- Working knowledge of all North American transportation services; LTL, TL, and highway transportation modes.
Dispatch Coordinator
6534031 Canada Inc (Ranu Flatbed Express)
04.2021 - 03.2022
- Negotiate, dispatch, and assign carriers for customer shipments, supporting company operations.
- Excellent communication, problem solving, and people management skills
- Operational knowledge of Load-link ,DAT software ,Border connect ,Outlook , Omnitracs, Samsara and excel MS Excel.
- Conduct route rides with fleet drivers to assess safe driving.
- knowledge about the rates of LTL and FTL on the various lane of Canada .
Logistics Coordinator
Eagle Heights Transportation Inc.
04.2019 - 03.2021
- Operating a multi-line console telephone system
- Providing instructions before the arrival of the emergency response team
- Entering the data into the computer system
- Dispatching emergency services and coordinating the response of various public safety agencies as necessary and maintain customer service interactions as well as vendor relationships
- Conduct route rides with fleet drivers to assess safe driving, and customer service skills of our drivers
- Strong computer skills in MS Office and data entry
- Excellent communication, problem solving, and people management skills and logbooks knowledge of hours of service
- Operational knowledge of Load-link dispatch software and excel MS Excel.
Education
Computer Engineering Technician -
Northern College
Skills
Forecast tracking
Customer Service
CRM Management
Relationship Building
Data Entry
Sales experience
Negotiation
Time Management
Excellent Communication
Self Motivation
Languages
English
Full Professional
Timeline
Sales Coordinator
I-Way Transport Inc.
11.2023 - Current
Dispatch Coordinator
Samhil Logistics Inc
04.2022 - 09.2023
Dispatch Coordinator
6534031 Canada Inc (Ranu Flatbed Express)
04.2021 - 03.2022
Logistics Coordinator
Eagle Heights Transportation Inc.
04.2019 - 03.2021
Computer Engineering Technician -
Northern College
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