Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic

Kaushal Patel

Moose Jaw,Canada

Summary

Dynamic leader with proven expertise in marketing and customer service honed at Little Caesars. Skilled in strategic planning and sales techniques, I excel in driving sales growth and enhancing customer satisfaction. Demonstrated ability to lead teams effectively, achieving significant improvements in productivity and performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Little Caesars
01.2024 - Current
  • Hiring new employees and providing comprehensive training to ensure they understand company policies and procedures
  • Creating and managing work schedules to ensure adequate staffing during all business hours
  • Driving sales and ensuring that customers are satisfied with their experience, which includes addressing any complaints or issues promptly
  • Supervising and motivating staff to work efficiently and effectively, including providing feedback and coaching to improve performance

SAP Operations Clerk

The Real Canadian Superstore
Regina, Saskatchewan
05.2022 - 01.2023
  • Collaborated with cross-functional teams to coordinate projects related to process improvements.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Monitored stock levels and identified shortages or overages as needed.
  • Resolved customer inquiries regarding product availability or delivery status.

Sales Associate

WM. Dyck & Sons
Niverville, Manitoba
05.2021 - 12.2021
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assess customer needs, and provide well-informed advice on plumbing products.
  • Answered customer inquiries regarding product features, pricing, and availability.

Education

Diploma - Computer Science

University of Regina
01.2023

Skills

  • Marketing
  • Sales techniques
  • Product management
  • Decision-making
  • Goal setting
  • Verbal and written communication
  • Strategic planning
  • Customer service
  • Emergency response

Websites

Certification

  • Silver Academic Award - 2022 Fall

Languages

English
Professional
Hindi
Professional
Gujarati
Native/ Bilingual

References

References available upon request.

Timeline

Manager

Little Caesars
01.2024 - Current

SAP Operations Clerk

The Real Canadian Superstore
05.2022 - 01.2023

Sales Associate

WM. Dyck & Sons
05.2021 - 12.2021

Diploma - Computer Science

University of Regina

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Kaushal Patel