Kaur Anj
Surrey,BC
Summary
Dedicated and results-driven HR Coordinator with a year of experience in managing and optimizing human resources processes. Adept at overseeing recruitment, onboarding, and employee relations to foster a positive workplace environment. Proven track record of collaborating with cross-functional teams to meet organizational objectives. I am seeking to contribute my passion for HR to support the growth and success of a dynamic organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Enterprise Holdings Inc., Rent-A-Car
01.2023 - 10.2023
- Contributed to HR operations, with a key emphasis on record maintenance, data entry, and executing diverse administrative functions within the human resources sphere, thereby ensuring our ongoing compliance and accuracy.
- Proficiently managed and promptly resolved employee inquiries, requests, and concerns, earning recognition from the HR team for exceptional responsiveness.
- Supported payroll processing over 400+ employees , resolving payroll-related conflicts and contributing to a 100% accuracy rate.
- Articulated and clarified details pertaining to employee compensation, benefits, work schedules, working conditions, and avenues for career advancement.
- Coordinated and communicated with candidates throughout the hiring process to ensure that new hires are supported and have completed necessary paperwork and training.
- Managed and monitored employee injuries and injury claims, ensuring timely reporting to WSBC. Developed and implemented return-to-work plans for injured employees, facilitating their gradual reintegration into the workforce. Contributed to a safer and more productive work environment .
Assistant Branch Manager
Enterprise Rent-A-Car
09.2022 - 12.2022
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Management Trainee
Enterprise Rent-A-Car
12.2021 - 08.2022
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
Hotel Front Desk Receptionist
Days Inn Hotel
07.2020 - 11.2021
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system to respond to inquiries.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
BBA - Human Resources Management
Ascenda School of Management
Vancouver, BC09.2021
Skills
- Recruitment and Staffing
- Time Management and Prioritization
- Employee Relations
- Training and Development
- Adaptability
Languages
English
Full Professional
tagalog
Native or Bilingual
Punjabi
Native or Bilingual
Certification
CPHR Candidate Membership
Additional Information
Reference/Verification check: Upon Request
Timeline
Human Resources Coordinator
Enterprise Holdings Inc., Rent-A-Car
01.2023 - 10.2023
Assistant Branch Manager
Enterprise Rent-A-Car
09.2022 - 12.2022
Management Trainee
Enterprise Rent-A-Car
12.2021 - 08.2022
Hotel Front Desk Receptionist
Days Inn Hotel
07.2020 - 11.2021
BBA - Human Resources Management
Ascenda School of Management
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