Ishwinder Dhillon
Brampton,Canada
Summary
To be associated with an organization that provides career development opportunities that shall yield twin benefits of job satisfaction and a steady paced professional growth. I would like to work in a challenging and dynamic environment and keep adding value to the organization.
Overview
2
2
years of professional experience
Work History
CUSTOMER SERVICE CASHIER
Walmart
Brampton, Canada
03.2024 - 01.2025
- Received payment by cash, check, credit cards, vouchers or automatic debits
- Assisted customers with locating merchandise within the store
- Greeted customers and provided friendly customer service
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy
- Ensured that all areas of the retail floor were properly stocked throughout each shift
- Informed customers about product pricing and answered questions regarding products and services available in the store
- Provided excellent customer service by helping customers locate items they were looking for
- Organized items purchased by customers according to their type or size for easy retrieval during checkout
- Provided information on company policies, warranties, guarantees, financing options and other related matters
- Resolved customer complaints in a professional manner
- Recommended, selected, located, and obtained products to meet customer needs
WAREHOUSE ASSOCIATE TEAM LEAD
Gap inc
Brampton, Canada
02.2023 - 11.2024
- Perform ticketing, stocking, picking, packing, counting, housekeeping and safety functions including receiving, quality audits, system updates, locating merchandise, completing orders and sending to shipping
- Load and unload cartons
- Perform data entry through computer terminals or remote data terminals (RDT)
- Operate motorized material handling equipment as required based on facility requirements
- Support best-in-class safety standards
- Collaborate with team members in support of process improvements and cost reductions
FRONT DESK
A-ONE HOTEL
05.2023 - 12.2023
- Team monitoring, observation of the assign task, client interaction and make strategy accordingly
- Helping senior employees with work assignment and reporting daily and monthly basis to the clients and internal work report to the process manager with making of daily activity reports and other written documents
- Receiving and Greeting the guests
- Helping guests with the check in procedure
HOST
A-ONE HOTEL
05.2023 - 12.2023
- Interacting with arriving guest
- Greeting the guests and offering them seat
- Monitoring the open dining sections of restaurant for empty and cleaned tables
- Monitoring the guest waiting list and making sure all the guest needs are met
- Answering the telephone and booking reservations
- Moving tables together to accommodate large parties
HOUSEKEEPING DESK
A-ONE HOTEL
05.2023 - 12.2023
- Client interaction, Attending guest calls
- Dealing with guest complaints
- Providing guest room supplies to guests on demand
- Updating room status
- Checking availability of guest room supplies on daily basis
- Maintain regular inventory and checking of furniture, linen, uniform, equipment in the hotel
Humble Una Smart
Amritsar, India
12.2023 - 05.2023
- Company Overview: Humble Una is a Boutique hotel having suite rooms and multi cuisine restaurant, 24 hours room service, 4 Banquet halls, Bar and Conference rooms
- Worked in kitchen helping chef prepare recipes
- Cleaning dishes
- Humble Una is a Boutique hotel having suite rooms and multi cuisine restaurant, 24 hours room service, 4 Banquet halls, Bar and Conference rooms
Education
Bachelor of Commerce -
Guru Kashi University
Punjab, India08.2018
Skills
- Effective oral & written
- Customer service
- Decision Making
- Teamwork
- Leadership skills
- Budget controls
- Purchasing management
- Supplies inventory
- Dependable and reliable
- Adaptive team player
- Workload priorities
- Inventory tracking
- Training and development
- Quality Assurance
- Travel Arrangements
- Problem solver
Languages
- English
- Punjabi
- Hibdi
Timeline
CUSTOMER SERVICE CASHIER
Walmart
03.2024 - 01.2025
Humble Una Smart
12.2023 - 05.2023
FRONT DESK
A-ONE HOTEL
05.2023 - 12.2023
HOST
A-ONE HOTEL
05.2023 - 12.2023
HOUSEKEEPING DESK
A-ONE HOTEL
05.2023 - 12.2023
WAREHOUSE ASSOCIATE TEAM LEAD
Gap inc
02.2023 - 11.2024
Bachelor of Commerce -
Guru Kashi University