KATY TONG

• Contributed to Wave's Growth/Optimization team by building monetization experiences, running A/B experiments with Optimizely, and developing expertise in Segment instrumentation and product analytics; later expanded responsibilities across Payments and Subscriptions & Profiles with full-stack and cross-service ownership.
• Delivered the Wave Advisor Lite MVP from concept to launch-ready state, integrating a new bookkeeping tier with Chargebee, HubSpot, Segment/Entitlements and customer onboarding flows while serving as the primary engineering partner for product, design, and Wave Advisors.
• Led architecture and launch of monetization and plan-selection experiences, coordinating feature-flagged rollouts, experimentation, cross-team E2E collaboration, and ensuring backward compatibility through production-like manual test plans.
• Served as the initial frontend lead for Wave's Adyen-based Payments Core platform; evaluated architecture patterns, defined an MVVM approach and engineering conventions, authored the technical design, and implemented the initial React/TypeScript integration for reusable payment flows.
• Led the Close User Profile / Close Account epic across Identity, Reef, wave-messages, and next-wave, translating discovery into implementation scope and shipping the complete account-closure flow across backend services and frontend.
• Developed expertise in Segment instrumentation, becoming a go-to engineer for event design and data quality, and created shared technical guidance that supported analytics and experimentation across Segment, Amplitude, and Optimizely.
• Supported production systems with on-call rotations and security updates.

• Revamped full-stack web capabilities with React, Redux, NestJS, and GCP in a microservices environment, collaborating with product and design to prioritize and deliver features that support growth.
• Developed network and trading platform for an HSBC-founded startup, enhancing trading capabilities and user experience.
• Designed an internal operator portal and integrated application services with Heap, HubSpot, and GCP Pub/Sub to streamline operations.

• Developed PRUForce at Pulse with a React Native client and a NestJS/MongoDB backend, collaborating with business users, product managers, and designers to define feature scope and plan releases.
• Implemented Firebase and Google Analytics to enable comprehensive product and marketing measurement.
• Contract via CLPS Global

• Collaborated with Finance stakeholders to translate business processes into Salesforce workflows and Apex applications, enhancing system integration and enabling data-warehouse analysis.
• Contract via LinkedIn
• Analyzed market trends to support editorial decision-making processes.
• Conducted in-depth research on regional issues impacting news coverage.
• Collaborated with journalists to develop data-driven stories and reports.

• Developed B2C insurance web application using Angular, Java, and Microsoft SQL Server, encompassing requirements gathering, client demos, and full-stack implementation; previously executed manual and automated mobile testing with Junit and Appium for PayMe by HSBC.
• Developed mobile applications using React Native and Flutter frameworks.
• Collaborated with cross-functional teams to gather requirements and design solutions.
• Conducted code reviews to ensure quality and adherence to best practices.

Minor in Information Technology