Summary
Work History
Education
Skills
Languages
Accomplishments
Timeline
Waitress

Katy Tilton

Summary

Dynamic professional with extensive experience at Pizzeria Steve, excelling in customer service and team collaboration. Proven ability to manage high-pressure situations while maintaining cleanliness and attention to detail. Skilled in cash handling and safe food practices, consistently delivering exceptional dining experiences and training new staff to uphold service standards.

Work History

Waitress

Pizzeria Steve
2017 - 2024
  • Delivered exceptional customer service by effectively managing orders and ensuring timely food delivery.
  • Assisted in training new staff on restaurant procedures and service standards to maintain operational efficiency.
  • Collaborated with kitchen staff to ensure accurate order preparation and address any special dietary requests.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations at all times.
  • Handled cash register operations, accurately processing transactions and balancing cash drawers at end of shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Cook

Pizzeria Steve
2017 - 2024
  • Prepared diverse menu items following established recipes and food safety standards.
  • Operated kitchen equipment to ensure efficient food preparation and cooking processes.
  • Maintained cleanliness and organization of kitchen workspace in compliance with health regulations.
  • Assisted in inventory management by tracking supplies and notifying management of restocking needs.
  • Collaborated with team members to optimize workflow during peak service times.
  • Ensured timely delivery of high-quality dishes, contributing to positive dining experiences.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Lawn Maintenance

Robert Gratton
2017 - 2024
  • Maintained client satisfaction with regular communication and updates on lawn maintenance progress.
  • Contributed to client satisfaction by providing timely and efficient lawn maintenance services.
  • Operated lawn maintenance equipment and tools such as mowers, edgers and leaf blowers.
  • Assisted in training new employees on proper techniques and safety procedures within the lawn maintenance industry.
  • Ensured customer satisfaction with thorough attention to detail in all aspects of lawn maintenance tasks.
  • Performed regular lawn maintenance tasks such as mowing, trimming, and edging to maintain an attractive appearance.
  • Completed gardening and lawn maintenance tasks.

Gardener

Robert Gratton
2017 - 2024
  • Cultivated diverse plant species, enhancing garden aesthetics and promoting biodiversity.
  • Operated gardening tools and equipment safely, ensuring effective maintenance of landscaped areas.
  • Implemented efficient watering schedules to optimize resource use while maintaining plant health.
  • Assisted in soil preparation and fertilization processes, improving growth conditions for various plants.
  • Monitored pest activity and applied organic pest control methods to protect garden integrity.
  • Collaborated with team members to design seasonal planting layouts for optimal visual impact.
  • Maintained cleanliness and organization of workspaces, contributing to a safe and efficient working environment.
  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.

Barn Worker

Robert Gratton
2022 - 2023

Barn Worker

Elizabeth Herring
2021 - 2022
  • Maintained cleanliness and organization of barn facilities, ensuring safety and health standards were met.
  • Assisted in the feeding and care of livestock, contributing to overall animal well-being.
  • Operated farm equipment safely for daily operations, including mucking out stalls and maintaining grounds.
  • Monitored animal behavior for signs of illness or distress, reporting issues promptly to supervisors.
  • Collaborated with veterinary professionals to address complex health issues in a timely manner, ensuring optimal care for all animals housed within the facility.
  • Supported training of new workers on operational procedures and best practices for animal care.

Pick and Pack

HB Heller
2013 - 2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Substitute Teacher's Aide K-4

Eastern Townships School Board
09.2024 - 06.2025
  • Supported students with individualized learning needs to enhance comprehension and engagement.
  • Adapted quickly to varying classroom environments, maintaining flexibility in support roles.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
  • Collaborated with fellow teacher aides to develop strategies for addressing diverse student needs and abilities.

Education

Alexander Galt Regional High School
Sherbrooke, QC

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling
  • Active listening
  • Time management

Languages

English
Native or Bilingual
French
Limited Working

Accomplishments

In 2017 I was scouted to play for Rugby Quebec, I continued to play provincial rugby for 3 years.

Timeline

Substitute Teacher's Aide K-4

Eastern Townships School Board
09.2024 - 06.2025

Alexander Galt Regional High School

Waitress

Pizzeria Steve
2017 - 2024

Cook

Pizzeria Steve
2017 - 2024

Lawn Maintenance

Robert Gratton
2017 - 2024

Gardener

Robert Gratton
2017 - 2024

Barn Worker

Robert Gratton
2022 - 2023

Barn Worker

Elizabeth Herring
2021 - 2022

Pick and Pack

HB Heller
2013 - 2016

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Katy Tilton