Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katy Cheng

Burnaby,British Columbia

Summary

9 years experienced Business Analyst with a strong background in facilitating effective collaboration between cross-functional teams and translating business requirements into actionable solutions. Seeking a challenging position where I can leverage my analytical skills, Agile expertise, and business acumen to drive successful project outcomes and contribute to organizational growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Product Owner / Senior Business Analyst

Transunion
Hong Kong
10.2021 - Current
  • Collaborated with cross-functional teams to gather requirements, analyze business processes, and identify areas for improvement in the software development lifecycle
  • Facilitated Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure effective communication and collaboration among team members
  • Translated business requirements into functional specifications, user stories, and process flows, effectively communicating requirements to the development team and stakeholders
  • Worked closely with management, developers, and QA analysts to prioritize and refine the product backlog, ensuring that deliverables aligned with business needs and customer expectations
  • Collaborated with QA analysts to define test scenarios and acceptance criteria to ensure that the delivered software met the specified requirements
  • Project involve: Credit Bureau Core System Revamp

Business Analyst

Prime Credit Limited
Hong Kong
09.2019 - 10.2021
  • As a Business Analyst, collaborated with stakeholders from various departments to elicit, analyze, and document business requirements for software development projects
  • Played a key role in the development of comprehensive project plans, including defining project scope, objectives, deliverables, and timelines
  • Led cross-functional teams, including developers, QA analysts, and designers, to ensure effective collaboration, efficient resource allocation, and successful project outcomes
  • Conducted regular project status meetings, providing stakeholders with updates on project progress, milestones achieved, and any potential risks or issues
  • Project involve: Credit Card System Enhancement, Payment system, Mobile App Enhancement

Project Officer

Hong Kong Jockey Club
Hong Kong
09.2019 - 10.2021
  • As a Business Analyst, collaborated with stakeholders from various departments to elicit, analyze, and document business requirements for software development projects
  • Project involve: Mobile App Enhancements

System Tester

Asia Miles
Hong Kong
09.2019 - 10.2021
  • Develop and execute test plans, test cases and test scripts to test the software system including functional, regression and performance testing
  • Project involve: Mobile App Enhancements

Education

Bachelor of Computer Science -

City University of Hong Kong
07.2015

Skills

  • Process Mapping
  • Agile Methodology
  • Requirements Gathering
  • Stakeholder Management
  • Software Development Lifecycle
  • User Acceptance Testing
  • Business process improvement
  • Project Management
  • Requirements Analysis

Certification

  • Professional Scrum Master 1
  • Project Management Professional (PMP)

Timeline

Product Owner / Senior Business Analyst

Transunion
10.2021 - Current

Business Analyst

Prime Credit Limited
09.2019 - 10.2021

Project Officer

Hong Kong Jockey Club
09.2019 - 10.2021

System Tester

Asia Miles
09.2019 - 10.2021

Bachelor of Computer Science -

City University of Hong Kong

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Katy Cheng