Katrina Serafica
Etobicoke
Summary
An experienced cashier supervisor with 6 years of experience. Skilled in customer service, cash handling, and problem solving. Committed to providing excellent customer service and achieving customer satisfaction. Adaptable and organized in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cashier Supervisor
Shoppers Drug Mart
09.2018 - 12.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained regular and consistent attendance and punctuality.
- Implemented daily course of action to keep store clean, suitably stocked, and well-organized.
Cashier
Loblaws
06.2017 - 01.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Coffee Barista
Coffee Time Donuts
01.2017 - 06.2017
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Runnymede Collegiate Institute
569 Jane StreetSkills
- Customer service
- Basic maintenance
- Productivity and time management
- Heavy lifting
- Punctual and reliable
- Multitasking and organization
Languages
English
Timeline
Cashier Supervisor
Shoppers Drug Mart
09.2018 - 12.2024
Cashier
Loblaws
06.2017 - 01.2020
Coffee Barista
Coffee Time Donuts
01.2017 - 06.2017
High School Diploma -
Runnymede Collegiate Institute
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