Katrina Rasinouvong
San Jose
Summary
Oversaw document management processes to improve organizational efficiency. Cultivated strong client relationships to facilitate effective communication and support. Drove administrative initiatives to optimize financial operations and enhance team productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Document Control Specialist
Steri-Tek
09.2022 - Current
- Managed receipt, preparation, and processing of incoming materials and information to ensure seamless office operations.
- Acted as a point of contact to resolve discrepancies, ensuring timely resolutions and maintaining positive relationships with clients.
- Reviewed and maintained the accuracy of records, ensuring compliance with organizational standards.
- Provided administrative support in an ISO/FDA-regulated environment, supporting documentation processes and compliance efforts.
- Prepared and distributed documentation for review and approval, ensuring accuracy and efficiency in system release.
- Maintained training systems and ensured employees received necessary training in line with updated documentation.
- Worked closely with management to securely archive and maintain critical documents, ensuring accessibility and preservation.
- Ensured quality documents (e.g., SOPs, WI’s) were up-to-date and accurate, supporting operational efficiency.
- Initiated and reviewed document changes, streamlining systems and acquiring approvals for compliance.
- Managed both electronic and hard copy records, supporting smooth office operations.
- Assisted various departments with training, audits, and corrective actions, contributing to overall company goals.
- Conducted investigations and implemented corrective actions to improve processes and resolve issues.
- Coordinated and scheduled weekly, monthly, and quarterly meetings for internal teams and cross-functional partners, ensuring seamless communication and efficient use of time.
- Managed scheduling and logistics for internal and external meetings, coordinating directly with leadership to ensure seamless communication and efficient meeting execution.
Quality Specialist/Document Control Clerk
Cepheid
02.2014 - 01.2022
- Reproduced, printed, and organized documents for team access.
- Managed the creation, routing, and data entry of change orders.
- Ensured communication continuity between departments and documented actions.
- Developed new processes to expedite document approvals.
- Created user accounts and routed documents for approval and training.
- Collaborated with teams to ensure alignment on process documentation.
- Released and updated key documents, drawings, and specifications.
- Maintained tools (e.g., Adobe Acrobat, SharePoint) to support processes.
- Identified and implemented process improvements.
- Managed document control systems and updated work instructions.
- Sorted, logged, and tracked inbound and outbound documents.
Education
No Degree - Nursing Education
S.J. Institute of Nursing
San Jose, CAHigh School Diploma -
Adrian Wilcox High School
Santa Clara, CA06.2009
Skills
- Executed task prioritization and project management strategies to optimize productivity across various initiatives
- Managed competing priorities with precision, consistently delivering high-quality results within established timelines
- Optimized workflow and adjusted task priorities to ensure timely completion of deliverables
- Balanced collaborative efforts with independent work to enhance team productivity and project outcomes
- Executed clear and professional communication through proficient verbal and written skills, fostering productive interactions
- Streamlined document management processes, ensuring secure and efficient handling of both digital and physical files
- Embraced innovative solutions and streamlined processes to thrive in fast-paced settings
- Exhibited strong reliability by maintaining punctuality and performance standards in fast-paced situations
- Analyzed existing documentation and implemented revisions to support business practices and promote process enhancements
- Achieved enhanced team efficiency by implementing MS Outlook, MS Word, and MS Excel for communication and documentation Drove financial accuracy through effective use of QuickBooks Delivered improved project management processes by utilizing SharePoint and Agile methodologies Elevated project tracking capabilities with Green Light Guru
Certification
Medical Terminology
Timeline
Document Control Specialist
Steri-Tek
09.2022 - Current
Quality Specialist/Document Control Clerk
Cepheid
02.2014 - 01.2022
No Degree - Nursing Education
S.J. Institute of Nursing
High School Diploma -
Adrian Wilcox High School