Overview
Work History
Education
Skills
References
Timeline
Generic

Katrina Mizeracki

Winnipeg,MB

Overview

7
7
years of professional experience

Work History

Rehabilitation Assistant- Occupational Therapy Department

Health Sciences Centre
05.2023 - 04.2024
  • Collaborated with multidisciplinary teams including physiotherapist, and occupational therapists.
  • Guided patients in passive ROM exercises and instructed movements to assist therapist.
  • Demonstrated proper use of assistive devices such as wheelchairs, walkers, and canes.
  • Performed physical therapy exercises with patients to improve mobility, strength, coordination, and balance.
  • Monitored patient response to treatments and therapies and reported changes in condition promptly to physiotherapist and/or occupational therapist.

Rehabilitation Assistant- Physical Therapy Department

Health Sciences Centre
10.2022 - 03.2023

Member Service Representative and Fitness Trainer

Planet Fitness
08.2019 - 08.2022
  • Greeted customers in a friendly and professional manner.
  • Assisted clients with proper form and technique while performing exercises.
  • Conducted group classes, including strength training, and cardio conditioning.
  • Addressed customer complaints in a professional manner while resolving issues promptly.
  • Used POS system to assist with new membership cards, change of address and billing questions.
  • Maintained cleanliness of the gym equipment and facilities.
  • Enforced safety regulations in the gym at all times.
  • Assisted with administrative tasks such as answering phone calls and responding to emails from customers or potential customers.

311 Customer Service Representative 1

City of Winnipeg
09.2018 - 04.2019
  • Responded to customer complaints in a timely manner.
  • Resolved customer issues using problem-solving skills.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.

Instructor

Learn to Skate City of Winnipeg
12.2016 - 03.2018
  • Demonstrated proper techniques, form, and safety protocols while teaching students of all ages.
  • Developed lesson plans that covered fundamental ice skating moves and techniques.
  • Provided a positive learning atmosphere for all skill levels.
  • Monitored student performance during practice sessions to ensure safety compliance.
  • Tracked attendance for classes and monitored student participation in class activities.

Zumba Instructor

CK Fitness
07.2017 - 10.2017
  • Instructed Zumba classes to individuals of all ages and fitness levels, while maintaining a fun and energetic atmosphere.
  • Demonstrated proper form and technique for each exercise, providing corrections as needed.
  • Motivated students to reach their fitness goals in a safe and effective manner.
  • Created choreography for new dance routines that incorporated various Latin music styles.
  • Welcomed students with friendliness and offered knowledgeable support for range of questions and concerns.

Education

Rehabilitation Assistant Certificate -

Manitoba Insitute of Trades and Technology
08.2022

High School Diploma -

Fort Richmond Collegiate
06.2016

Some College (No Degree) -

University of Manitoba
Winnipeg, MB

Skills

  • Time Management
  • Basic Life Support
  • Excellent Communication
  • Team Leadership
  • Adaptability and Flexibility
  • Interpersonal Skills
  • Organizational Skills
  • Goal Setting
  • Active Listening
  • Professional Demeanor
  • Patient-Focused Therapy
  • Range of motion exercises
  • Customer Service
  • POS System Operation
  • Reliable and Responsible
  • Conflict resolution abilities

References

Available upon request

Timeline

Rehabilitation Assistant- Occupational Therapy Department

Health Sciences Centre
05.2023 - 04.2024

Rehabilitation Assistant- Physical Therapy Department

Health Sciences Centre
10.2022 - 03.2023

Member Service Representative and Fitness Trainer

Planet Fitness
08.2019 - 08.2022

311 Customer Service Representative 1

City of Winnipeg
09.2018 - 04.2019

Zumba Instructor

CK Fitness
07.2017 - 10.2017

Instructor

Learn to Skate City of Winnipeg
12.2016 - 03.2018

Rehabilitation Assistant Certificate -

Manitoba Insitute of Trades and Technology

High School Diploma -

Fort Richmond Collegiate

Some College (No Degree) -

University of Manitoba

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Katrina Mizeracki