KATRINA McBain
Uxbridge,ON
Summary
Dedicated and disciplined professional with a strong foundation in protection, security, and investigation, offering exceptional skills in conflict resolution, problem-solving, and critical thinking. Experience in maintaining safe and secure environments through effective communication, attention to detail, and the ability to manage high-pressure situations. Proficient in organizational tasks, teamwork, and maintaining professionalism in diverse settings. Committed to upholding public safety, ensuring compliance, and contributing positively to dynamic and results-driven environments in law enforcement and security.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Outdoor Maintenance/Gardener
3Fates Organic Farming
04.2024 - 11.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Supported sustainability initiatives by utilizing organic gardening practices, reducing chemical dependency on landscapes.
- Assisted in project planning stages providing expertise on plant species, soil conditions, and seasonal considerations for successful landscape installations.
- Enhanced landscape aesthetics by executing regular maintenance tasks such as pruning, trimming, and mowing.
Early Childhood Educator Assistant
Me and My Friends Childcare
02.2024 - 05.2024
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
Server/Event Maintenance
Trail Hub
08.2023 - 12.2023
- Provided exceptional customer service including serving, while ensuring a positive, memorable experience for guests.
- Took initiative in managing high-demand situations by independently handling multiple responsibilities and efficiently prioritizing tasks to ensure timely service.
- Managed cashier duties and worked collaboratively in fast-paced, time-sensitive situations.
- Take the lead in resolving customer complaints or concerns by offering solutions and ensuring guests leave satisfied with their experience.
Window Cleaner/Home Maintenance
Student Works
05.2023 - 08.2023
- Completed window and gutter cleaning projects for over 50 clients, receiving a consistently high level of satisfaction from customer's feedback.
- Delivered high-quality, time-sensitive services, ensuring satisfaction.
- Worked alongside team members to execute high-quality, time-sensitive work while adhering to safety protocols.
- Managed equipment maintenance, inventory, and client communications.
- Contributed to marketing efforts, expanding the client base effectively.
Sales Associate and Nursery/Store helper
Greenbank Garden Centre
05.2022 - 08.2022
- Managed daily operations in the garden center, including watering, pruning, and organizing plants, trees, and other inventory.
- Provided personalized product recommendations, boosting sales and customer satisfaction.
- Handled transactions, resolved customer inquiries, and ensured timely restocking.
- Built relationships with customers to encourage repeat business.
Food Service Worker
That's Sapore Catering - Goodwood Kartways
05.2021 - 08.2021
- Provided food prep and cashier services for large events.
- Maintained clean, organized workspaces to maximize productivity and safety.
- Managed inventory during events, monitoring stock levels and replenishing supplies as needed to minimize delays and maintain service quality.
- Assisted with event setup, ensuring that all food items and supplies were ready on time for events.
- Handled cash transactions and processed payments efficiently, maintaining accuracy and accountability in a high-volume environment.
Dietary Aide
Douglas Crossing Retirement Home - Shift Lead
09.2019 - 05.2021
- Assisted senior residents with meals and mobility, ensuring their safety and comfort.
- Managed dining operations, including setting and clearing tables and maintaining cleanliness.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Food Service Worker
Santa's Village Muskoka's Theme Park
05.2018 - 08.2019
- Provided food preparation, assembly, and cashier services in a fast-paced, high-volume park setting with up to 400 daily guests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
- Assisted with event setup and breakdown, coordinating food stations, and ensuring all supplies were stocked and serviced.
- Delivered excellent customer service by addressing guest inquiries, resolving issues, and ensuring satisfaction during high-traffic periods.
- Collaborated closely with team members and supervisors to optimize workflow and ensure seamless service during peak hours.
Education
Diploma - Protection, Security & Investigation
Durham College
Oshawa, ON04-2026
Bachelor of Arts - Criminal Justice
Maryville University
St. Louis, Missouri04-2023
High School Diploma -
Uxbridge Secondary School
Uxbridge, ON01.2021
Skills
- Problem-Solving and Critical Thinking
- Conflict Resolution and De-Escalation
- Communication and Interpersonal Skills
- Teamwork and Leadership
Certification
- First Aid Certification
- CPR/AED Certification
- EM125 - Exercise Programs - An Introduction
- EM131 - Accessible Customer Service for Emergency Responders
- IMS200
- Hunter Education Certificate
- Smart Serve Certificate
- WHIMIS
- Occupational Health and Safety Awareness and Training Regulation
- Possession and Acquisition License
Timeline
Outdoor Maintenance/Gardener
3Fates Organic Farming
04.2024 - 11.2024
Early Childhood Educator Assistant
Me and My Friends Childcare
02.2024 - 05.2024
Server/Event Maintenance
Trail Hub
08.2023 - 12.2023
Window Cleaner/Home Maintenance
Student Works
05.2023 - 08.2023
Sales Associate and Nursery/Store helper
Greenbank Garden Centre
05.2022 - 08.2022
Food Service Worker
That's Sapore Catering - Goodwood Kartways
05.2021 - 08.2021
Dietary Aide
Douglas Crossing Retirement Home - Shift Lead
09.2019 - 05.2021
Food Service Worker
Santa's Village Muskoka's Theme Park
05.2018 - 08.2019
Diploma - Protection, Security & Investigation
Durham College
Bachelor of Arts - Criminal Justice
Maryville University
High School Diploma -
Uxbridge Secondary School
Similar Profiles
Micah WebsterMicah Webster
Farm Hand at RL & KM Webster Organic FarmingFarm Hand at RL & KM Webster Organic Farming
Marie Compaoré OubdaMarie Compaoré Oubda
Secretary at Tegwende Organic FarmingSecretary at Tegwende Organic Farming
Jane Therese CustorioJane Therese Custorio
Finance Executive at Farming For You Meat Trading (Organic Poultry Farm)Finance Executive at Farming For You Meat Trading (Organic Poultry Farm)