Welcomed and seated guests. Coordinated with servers, kitchen staff and management to ensure guests were seated and served in a timely manner.
Supported kitchen staff by delivering foods to guests and helping with overall flow of the kitchen.
Addressed customer concerns with respect and patience, and represented the company is a positive manner.
Server
Bernie's
05.2024 - 08.2024
Accurately relayed customer orders of five or more tables simultaneously, including dietary restrictions and allergies, to kitchen staff.
Communicated clearly and often with customers about information such as wait times and menus.
Memorized full menu, including specials, drinks, and seasonal promotions. Answered questions that customers had regarding the menu and provided details on each option.
Hostess
Eleven Sixty Bar and Grill
10.2021 - 09.2022
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.