Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katrina Kocielska

Strathmore,AB

Summary

Energetic, dependable and diligent administrative assistant with 12+ years experience providing clerical support to clients and internal staff within an organization. Successfully managed a personal training business over the past 2 years. Eager and motivated to obtain a full-time office position to utilize my extensive background in office administration duties.

Overview

15
15
years of professional experience

Work History

Independent In-Home Personal Trainer

Self Employed
09.2021 - Current
  • Motivating and coaching 15-20 clients each week to meet personal health and fitness goals;
  • Maintaining confidential client files, waivers and health questionnaires;
  • Preparing and processing financial documents such as balance sheets, receipts and invoices;
  • Developing trust and rapport with clients which has led to long lasting professional relationships.


Junior Legislative Services Assistant

Town Of Strathmore
07.2020 - 09.2021
  • Provided administrative support including composition and typing of confidential documents and letters;
  • Coordinated and scheduled company meetings and appointments;
  • Answered approximately 80 incoming phone calls, emails and faxes per day to process requests, transfer calls, or relay messages to appropriate personnel;
  • Handled all shipments, deliveries and material orders for the Municipal Office.

Property Tax & Assessment Clerk

Town Of Strathmore
06.2016 - 07.2020
  • Created and updated over 1,000 confidential customer files and banking information with accuracy and speed;
  • Developed a new Property Tax & Assessment procedure manual to enhance operational efficiency in the department;
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting;
  • Completed time sensitive property tax procedures that complied in accordance with Municipal Affairs deadlines;

Finance Clerk

Town Of Strathmore
08.2008 - 06.2016
  • Greeted and welcomed clients and created a positive first impression of the company;
  • Answered constant flow of customer calls courteously and professionally with minimal wait times:
  • Prepared company's daily financial bank deposits;
  • Prepared year-end collection accounts and maintained old debt accounts.

Education

Certification - Personal Training Specialist

Can-Fit-Pro
Calgary, AB
2019

Diploma - Legal Administrative Assistant

Southern Alberta Institute of Technology (SAIT)
Calgary, AB
2008

High School Diploma -

Strathmore High School
Strathmore, AB
2003

Skills

  • Data Entry
  • Document Management
  • Computerized Filing
  • Computer Proficiency
  • Microsoft Office
  • Organization
  • Confidentiality
  • Discretion
  • Customer Service
  • Phone Etiquette
  • Interpersonal Skills

Languages

Polish
Native or Bilingual

Timeline

Independent In-Home Personal Trainer

Self Employed
09.2021 - Current

Junior Legislative Services Assistant

Town Of Strathmore
07.2020 - 09.2021

Property Tax & Assessment Clerk

Town Of Strathmore
06.2016 - 07.2020

Finance Clerk

Town Of Strathmore
08.2008 - 06.2016

Certification - Personal Training Specialist

Can-Fit-Pro

Diploma - Legal Administrative Assistant

Southern Alberta Institute of Technology (SAIT)

High School Diploma -

Strathmore High School

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Katrina Kocielska