Katrina Jones
Saskatoon,SK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Over 20 years experience in management and customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Facility Manager
Lucky Doggy Pet Resort
04.2016 - Current
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Answered phone, replied to emails, booking, invoicing, taking payments. Generally keeping the customers happy.
- Greeted customers, took care of checking ins and outs. POS terminal experience as well.
- Experience with many different computer programs (kennelink, outlook, Microsoft Word etc)
- Supervised staff of 1 to 5 in day-to-day activities.
- Took full care of dogs and cats up to 55 at a time. Feeding, cleaning, exercising, waters etc.
Office Cleaning Manager
Ks Cleaning
01.2004 - 09.2015
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Cleaned banks and office buildings after closing. Key holder for many businesses.
Assistant Manager
Star Vision Video
10.2001 - 04.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
GED - High School Diploma
Sask Polytechnic
Saskatoon, SK06.1994
Skills
- Healthcare Regulations
- Daily Progress Reports
- Supervision Abilities
- Operational Efficiency and Safety
- Responsible and reliable
Certification
- Certified Canine Massage Therapist
Timeline
Facility Manager
Lucky Doggy Pet Resort
04.2016 - Current
Office Cleaning Manager
Ks Cleaning
01.2004 - 09.2015
Assistant Manager
Star Vision Video
10.2001 - 04.2015
GED - High School Diploma
Sask Polytechnic
- Certified Canine Massage Therapist
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