Katrina Horvath
Toronto
Summary
Professional with a proven track record in managing front desk operations and enhancing client experiences. Skilled in customer service, administrative tasks, and delivering personalized service to maintain efficient daily operations. Focused on team collaboration and adaptability, reliably supporting colleagues to achieve goals. Known for strong organizational skills, effective problem-solving, and a positive, solutions-oriented attitude.
Overview
7
7
years of professional experience
Work History
Stylist Sales Associate
The Fitzroy
08.2023 - Current
- Developed a loyal clientele base by consistently providing exceptional service and tailored fashion advice.
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Demonstrated expert knowledge of various fabrics, designers, and proper care instructions when assisting clients.
- Embraced fashion and understood market trends to articulate in client interactions.
Front Desk Coordinator
The Fitzroy
05.2024 - Current
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Answered phones promptly and directed incoming calls to correct departments.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Ensured accurate record-keeping through diligent data entry and management in booking software systems.
Dance Teacher's Assistant
Ontario School of Ballet
09.2017 - 06.2019
- Assisted with coordination and administration of complete dance program.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Adhered to studio guidelines and legal requirements.
Education
Bachelor of Science (Honours) in Kinesiology - Kinesiology
York University
Toronto, ON06-2026
Skills
- Customer service
- Multitasking and organization
- Point of sale (POS) system proficiency
- Attention to detail
- Personalized service
- Adaptability
- Administrative support
- Organizational skills
Timeline
Front Desk Coordinator
The Fitzroy
05.2024 - Current
Stylist Sales Associate
The Fitzroy
08.2023 - Current
Dance Teacher's Assistant
Ontario School of Ballet
09.2017 - 06.2019
Bachelor of Science (Honours) in Kinesiology - Kinesiology
York University
Similar Profiles
Grace MontalvoGrace Montalvo
Dress Runner at The FitzroyDress Runner at The Fitzroy
Rebekah MartinezRebekah Martinez
Leasing Agent at The FitzroyLeasing Agent at The Fitzroy
Riahn WhenuaroaRiahn Whenuaroa
BARTENDER at Roxy, Fitzroy and Crown NightclubBARTENDER at Roxy, Fitzroy and Crown Nightclub