Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Clark

Atascadero

Summary

Dynamic banking professional with extensive experience at JP Morgan Chase, specializing in operational efficiency and team management. Proven track record in enhancing organizational talent and ensuring regulatory compliance. Skilled in teller auditing and cash management, fostering a high-performing environment that prioritizes exceptional client experiences.

Overview

16
16
years of professional experience

Work History

Branch Manger/VP

JP Morgan Chase
09.2011 - Current
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Maintained scheduling to ensure shifts were appropriately staffed.
  • Maintained confidentiality of bank records and client information to prevent mishandling of customer sensitive information and mitigate risk.
  • Performed banking, business administration and financial tasks to guarantee the best possible client experience.

Teller

Bank of America
08.2009 - 08.2011
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Education

Associate of Arts - General Education

Cuesta College
San Luis Obispo, CA

Skills

  • Teller auditing
  • Operational efficiency
  • Banking operations
  • Cash management
  • Regulatory compliance
  • Employee training oversight
  • Team management

Timeline

Branch Manger/VP

JP Morgan Chase
09.2011 - Current

Teller

Bank of America
08.2009 - 08.2011

Associate of Arts - General Education

Cuesta College

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Katrina Clark