Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Katrina Callas

Novato

Summary

Compassionate and dedicated professional with a strong background in student support and mental health. Expertise in crisis intervention, lesson plan development, and effective communication with students, families, and staff. I am committed to personal growth and education and hope to align these values with future companies and work experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Support Specialist

Aim High
San Rafael
06.2026 - Current
  • Facilitated workshops to promote student engagement and development.
  • Coordinated communication between students, faculty, and administration.
  • Provided one-on-one support to address student concerns and needs.
  • Collaborated with staff to enhance student services and programs.
  • Initiated conversations with families about any social or emotional concerns they may have.
  • Intervened in conflicts between classmates by providing mediation services.

Sales Lead

Fahertybrand
Corte Madera
01.2026 - Current
  • Led sales team to enhance customer engagement and drive brand loyalty.
  • Developed promotional strategies to increase foot traffic and merchandise visibility.
  • Analyzed sales trends to inform inventory management and product selection.
  • Oversaw visual merchandising standards to reflect Fahertybrand's aesthetic and mission.
  • Managed cash register operations using POS system and processed sales and returns.
  • Resolved customer complaints in an efficient manner while maintaining quality standards.
  • Analyzed customer feedback to identify areas for improvement in products and services.
  • Assisted in developing promotional materials such as brochures, flyers.

Mental Health Counselor Trainee

Bay Area Community Resources
El Cerrito
08.2025 - 06.2026
  • Conducted intake interviews to gather client information and assess needs.
  • Assisted clients in identifying personal goals and developing coping strategies.
  • Facilitated group therapy sessions focused on improving mental health awareness.
  • Provided crisis intervention support during high-stress situations with clients.
  • Engaged in regular supervision meetings to discuss case management and strategies.
  • Provided individual and group counseling sessions to clients.

Lead Teacher

Aim High
Novato
05.2025 - 07.2025
  • Developed engaging lesson plans aligned with curriculum standards.
  • Facilitated classroom activities to enhance student participation and learning.
  • Collaborated with colleagues to create a supportive teaching environment.
  • Adapted instructional strategies for diverse learning needs and styles.
  • Organized activities to promote physical, mental, and social development of each child.
  • Worked with teachers to design interactive lessons and increase student success.

Lead Teacher/Director Support

Miss Nicky's Preschool
San Rafael
09.2020 - 12.2024
  • Developed engaging lesson plans that fostered creativity and learning.
  • Implemented age-appropriate activities to enhance cognitive and social skills.
  • Collaborated with parents to support children's development and address concerns.
  • Maintained a safe and nurturing classroom environment for all students.
  • Organized classroom materials and resources for effective learning experiences.
  • Established positive relationships with parents and guardians by regularly communicating student progress.

Administrative Assistant/Assistant Teacher

Guidepost
Mill Valley
10.2019 - 09.2020
  • Coordinated office activities to enhance workflow and communication among team members.
  • Managed scheduling and calendar appointments for executives and team leaders effectively.
  • Maintained organized filing systems to ensure easy access to important documents.
  • Communicated with vendors and clients to facilitate smooth operational processes.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Education

Bachelor of Arts - Psychology

Chapman University
Orange, CA
05-2018

Master of Science - Counseling Psychology

Dominican University
San Rafael, CA
06-2026

Skills

  • Behavioral support strategies
  • Individual counseling techniques
  • Student engagement
  • Lesson plan development
  • Workshop facilitation
  • Learning resource development
  • Data collection
  • Communication coordination
  • Scheduling proficiency
  • Creativity and innovation

Certification

  • TF-CBT Continuing Education Certificate

References

Keith Burrell

BACR Supervisor

(510) 387-8618

Nicky Fletcher,

Miss Nicky’s Preschool Director

(415) 479-8980

Ben Leech

Aim High Director

(415)827-1912

Timeline

Student Support Specialist

Aim High
06.2026 - Current

Sales Lead

Fahertybrand
01.2026 - Current

Mental Health Counselor Trainee

Bay Area Community Resources
08.2025 - 06.2026

Lead Teacher

Aim High
05.2025 - 07.2025

Lead Teacher/Director Support

Miss Nicky's Preschool
09.2020 - 12.2024

Administrative Assistant/Assistant Teacher

Guidepost
10.2019 - 09.2020

Bachelor of Arts - Psychology

Chapman University

Master of Science - Counseling Psychology

Dominican University
Katrina Callas