Katrina Callas
Novato
Summary
Compassionate and dedicated professional with a strong background in student support and mental health. Expertise in crisis intervention, lesson plan development, and effective communication with students, families, and staff. I am committed to personal growth and education and hope to align these values with future companies and work experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Support Specialist
Aim High
San Rafael
06.2026 - Current
- Facilitated workshops to promote student engagement and development.
- Coordinated communication between students, faculty, and administration.
- Provided one-on-one support to address student concerns and needs.
- Collaborated with staff to enhance student services and programs.
- Initiated conversations with families about any social or emotional concerns they may have.
- Intervened in conflicts between classmates by providing mediation services.
Sales Lead
Fahertybrand
Corte Madera
01.2026 - Current
- Led sales team to enhance customer engagement and drive brand loyalty.
- Developed promotional strategies to increase foot traffic and merchandise visibility.
- Analyzed sales trends to inform inventory management and product selection.
- Oversaw visual merchandising standards to reflect Fahertybrand's aesthetic and mission.
- Managed cash register operations using POS system and processed sales and returns.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Assisted in developing promotional materials such as brochures, flyers.
Mental Health Counselor Trainee
Bay Area Community Resources
El Cerrito
08.2025 - 06.2026
- Conducted intake interviews to gather client information and assess needs.
- Assisted clients in identifying personal goals and developing coping strategies.
- Facilitated group therapy sessions focused on improving mental health awareness.
- Provided crisis intervention support during high-stress situations with clients.
- Engaged in regular supervision meetings to discuss case management and strategies.
- Provided individual and group counseling sessions to clients.
Lead Teacher
Aim High
Novato
05.2025 - 07.2025
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom activities to enhance student participation and learning.
- Collaborated with colleagues to create a supportive teaching environment.
- Adapted instructional strategies for diverse learning needs and styles.
- Organized activities to promote physical, mental, and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
Lead Teacher/Director Support
Miss Nicky's Preschool
San Rafael
09.2020 - 12.2024
- Developed engaging lesson plans that fostered creativity and learning.
- Implemented age-appropriate activities to enhance cognitive and social skills.
- Collaborated with parents to support children's development and address concerns.
- Maintained a safe and nurturing classroom environment for all students.
- Organized classroom materials and resources for effective learning experiences.
- Established positive relationships with parents and guardians by regularly communicating student progress.
Administrative Assistant/Assistant Teacher
Guidepost
Mill Valley
10.2019 - 09.2020
- Coordinated office activities to enhance workflow and communication among team members.
- Managed scheduling and calendar appointments for executives and team leaders effectively.
- Maintained organized filing systems to ensure easy access to important documents.
- Communicated with vendors and clients to facilitate smooth operational processes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
Bachelor of Arts - Psychology
Chapman University
Orange, CA05-2018
Master of Science - Counseling Psychology
Dominican University
San Rafael, CA06-2026
Skills
- Behavioral support strategies
- Individual counseling techniques
- Student engagement
- Lesson plan development
- Workshop facilitation
- Learning resource development
- Data collection
- Communication coordination
- Scheduling proficiency
- Creativity and innovation
Certification
- TF-CBT Continuing Education Certificate
References
Keith Burrell
BACR Supervisor
(510) 387-8618
Nicky Fletcher,
Miss Nicky’s Preschool Director
(415) 479-8980
Ben Leech
Aim High Director
(415)827-1912
Timeline
Student Support Specialist
Aim High
06.2026 - Current
Sales Lead
Fahertybrand
01.2026 - Current
Mental Health Counselor Trainee
Bay Area Community Resources
08.2025 - 06.2026
Lead Teacher
Aim High
05.2025 - 07.2025
Lead Teacher/Director Support
Miss Nicky's Preschool
09.2020 - 12.2024
Administrative Assistant/Assistant Teacher
Guidepost
10.2019 - 09.2020
Bachelor of Arts - Psychology
Chapman University
Master of Science - Counseling Psychology
Dominican University