Summary
Overview
Work History
Education
Skills
Timeline
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Katrin Petukhov

Fredericton

Summary

Highly motivated Sales Development Representative with extensive customer service and sales experience. Proven history to contribute to team success through hard work. Attention to detail, and excellent organizational and communication skills.

Overview

7
7
years of professional experience

Work History

Sales Development Representative

Appcast Inc.
10.2022 - Current
  • Set up meetings and calls between (prospective) customers and sales executives.
  • Reported to sales development leadership with daily, weekly, and monthly results.
  • Utilized various sales tools (Salesforce, Outreach, ZoomInfo), cold calling, email, LinkedIn, Alyce.
  • Identified prospect’s needs and qualified viable sales opportunities.
  • Built short and long-term trusting relationships with prospects to qualify leads as sales opportunities.

Sales Analyst

Appcast Inc.
01.2022 - 10.2022
  • Prospected over 1000 accounts in Salesforce, and made sure that contacts were always updated.
  • Created reports and analysis regarding new business pipeline as needed.
  • Took on new projects related to the smooth running of new business development sales operations.
  • Created new accounts into sales force and imported data from zoominfo/sales navigator.

Sales Representative

GAP Factory Store
11.2016 - 01.2023
  • Handled customer complaints and provided feedback to supervisors.
  • Created and maintained merchandise displays, including dressing and arranging mannequins and products.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Educated customers on promotions to enhance sales.

Sales Representative

Rogers
02.2020 - 09.2020
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Sales Representative

Mode Choc
08.2019 - 01.2020
  • Worked with a team to ensure that store standards were met, and that customers received excellent service.
  • Assisted customers with dressing rooms, including selecting clothing, offering different sizes, and giving product suggestions.
  • Operated cash register and managed customer returns and inquiries.

Education

Interior Decorating Diploma -

Eastern College
Moncton, NB
2020

High School Diploma -

Fredericton High School
Fredericton, NB
2017

Skills

  • 7 years sales experience
  • Skilled with computers, their operating systems and software
  • Strong visualization skills
  • Problem solving
  • Fluent in English, Russian and Hebrew
  • Good listening skills

Timeline

Sales Development Representative

Appcast Inc.
10.2022 - Current

Sales Analyst

Appcast Inc.
01.2022 - 10.2022

Sales Representative

Rogers
02.2020 - 09.2020

Sales Representative

Mode Choc
08.2019 - 01.2020

Sales Representative

GAP Factory Store
11.2016 - 01.2023

Interior Decorating Diploma -

Eastern College

High School Diploma -

Fredericton High School

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Katrin Petukhov