Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Katrin Metik

Holland Landing,ON

Summary

Dynamic professional with a proven track record at Bluenotes, excelling in customer service and cash handling. Skilled in training and mentoring staff, enhancing team performance and operational efficiency. Recognized for maintaining high standards in store maintenance and fostering a welcoming environment, ensuring an exceptional experience for all customers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Key Holder

Bluenotes
11.2024 - Current
  • Assisted in daily operations and ensured store compliance with policies and procedures.
  • Managed cash registers, processed transactions, and balanced cash drawers at end of shifts.
  • Trained new staff on customer service standards and operational procedures to enhance efficiency.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with management to improve workflow processes and enhance overall store performance.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Waitress Supervisor

Event Hall
05.2024 - 09.2024
  • Monitored cleanliness of dining area, adhering to health and safety standards.
  • Developed rapport with regular customers, fostering a welcoming environment.
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Increased overall dining experience by maintaining high standards.

Education

Associate of Arts - Medical Esthetician

Seneca College of Applied Arts And Technology
North York
05-2028

High School Diploma -

Dr,Denison
Newmarket, ON
07-2024

Skills

  • Customer service
  • Cash handling
  • Training and mentoring
  • Store maintenance
  • Workplace safety
  • Inventory monitoring
  • Multitasking and prioritizing
  • Leadership development

Languages

Russian
Native or Bilingual
Hebrew
Native or Bilingual

Certification

* Smartserve

*FIrst Aid

Timeline

Key Holder

Bluenotes
11.2024 - Current

Waitress Supervisor

Event Hall
05.2024 - 09.2024

Associate of Arts - Medical Esthetician

Seneca College of Applied Arts And Technology

High School Diploma -

Dr,Denison
Katrin Metik