Katlyn Smith
Aylmer,ON
Summary
Adept at enhancing operational efficiency and team productivity, I leveraged critical thinking and active listening to excel in roles at notable employers like the Ontario Police College. My expertise in inventory management and interpersonal relationship building significantly improved service standards, contributing to a more dynamic and effective work environment.
Overview
9
9
years of professional experience
Work History
Food Service Assistant
Ontario Police College
Springfield, Ontario
03.2021 - Current
- Monitored buffet lines during meals to replenish food items as needed.
- Assisted cooks with meal preparations by chopping vegetables or preparing sauces.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Carried out general maintenance tasks such as sweeping and mopping floors.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Organized kitchen equipment for storage or cleaning purposes.
- Enhanced food quality by monitoring shipments, preparation and food handling.
- Prepared salads and cold foods such as sandwiches or wraps.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Operated dishwashers to wash dishes and other cooking utensils.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
- Maintained professional demeanor during interactions with customers and co-workers.
- Prepared workstations with ingredients and tools to increase efficiency.
- Completed opening, closing and shift change tasks by following company guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
Fast Food Cook
Mcdonalds
Aylmer, Ontario
07.2020 - 03.2021
- Cooked menu items based on customer orders.
- Maintained a safe working environment by adhering to all safety policies and procedures set forth by the company.
- Adhered to all applicable health department regulations concerning sanitation storage and preparation of food products.
- Performed closing duties such as restocking items, cleaning appliances and counters.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Packaged and bagged cooked food and prepared items.
- Operated deep fryer machines safely following safety guidelines.
- Assisted with inventory management duties such as tracking product levels in storage areas or walk-in coolers and freezers.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Assisted in training new employees on kitchen operations and safety protocols.
Cashier
Tim Hortons
Aylmer, Ontario
06.2016 - 07.2018
- Ensured cleanliness of checkout space encompassing counters, cash registers and window ledges.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Conducted price checks for special orders or discounts as requested by customers.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Handled payments using cash register and POS system efficiently.
Education
High School Diploma -
East Elgin Secondary School
Aylmer, ON06-2020
Skills
- Active listening
- Interpersonal relationship building
- Professional boundaries
- Life skills development
- Conflict resolution
- Attention to detail
- Critical thinking
- Behavioral support
- Team oriented
- Productivity and efficiency
Timeline
Food Service Assistant
Ontario Police College
03.2021 - Current
Fast Food Cook
Mcdonalds
07.2020 - 03.2021
Cashier
Tim Hortons
06.2016 - 07.2018
High School Diploma -
East Elgin Secondary School
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