Katlyn Kieu
Toronto,ON
Summary
At Imperfect Foods, I spearheaded a team of 15, enhancing operational efficiency and guest satisfaction through expert inventory management and strong leadership. My proactive approach in mentoring staff for career growth and implementing safety and food compliance standards significantly boosted workforce motivation and service quality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Restaurant-manager
Imperfect Foods
06.2020 - Current
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Trained and mentored a diverse team of 15 employees, fostering a culture of excellence and accountability.
Skills
- Team Management
- Strong Leadership and Team Building
- Inventory Management and Cost Control
- Point of Sale (POS) system operation
- Food safety and Compliance Standards
- Schedule Coordination
- Promotions planning
- Supply Chain Management
Languages
English
Limited Working
Vietnamese
Native or Bilingual
Timeline
Restaurant-manager
Imperfect Foods
06.2020 - Current
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