Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katie Wang

Milpitas

Summary

Business Economics and Management student at UC Irvine with proven experience in event coordination, customer service excellence, employee mentoring, and team leadership. Actively pursuing entry-level opportunities and internships in Human Resources. Strong organizational and interpersonal skills contribute to effective team dynamics and operational success.

Overview

3
3
years of professional experience

Work History

Event Coordinator

Pump It Up
Santa Clara
06.2024 - Current
  • Coordinated private children's birthday parties, managing scheduling, logistics, and host requirements.
  • Strategically planned timelines for each event to coordinate activities, food service, and cleanup, ensuring events ran smoothly and on schedule
  • Monitored play areas to ensure safety and compliance with standards.
  • Resolved conflicts to maintain positive relationships with customers and team members

Barista

Sunright Tea Studio
Milpitas
04.2023 - 03.2024
  • Handcrafted and customized specialty beverages.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Monitored inventory of teas, toppings and supplies, communicating restocking needs to management to avoid shortages
  • Efficiently managed high-volume orders while ensuring accuracy and quality to maximize costumer satisfaction

Crew Member

Crumbl Cookies
Milpitas
08.2022 - 03.2023
  • Collaborated with team members to ensure smooth daily operations.
  • Prepared and baked a variety of cookies with quality standards, ensuring satisfaction and consistency.
  • Assisted in training new employees on store procedures, food safety, and customer service standards.
  • Provided excellent customer service, handling orders, payments, and resolving issues promptly.

Education

Business Economics And Management

University of California, Irvine
Irvine, CA
12-2026

High School Diploma -

Milpitas High School
Milpitas, CA
06-2023

Skills

  • Team collaboration
  • Conflict resolution
  • Strategic organization
  • Problem solving
  • Customer service
  • Inventory management
  • Point of sale systems
  • Google Workspace
  • Adaptability and flexibility
  • Reliability and responsibility

Languages

Chinese (Mandarin)
Professional
English
Native/ Bilingual

Timeline

Event Coordinator

Pump It Up
06.2024 - Current

Barista

Sunright Tea Studio
04.2023 - 03.2024

Crew Member

Crumbl Cookies
08.2022 - 03.2023

Business Economics And Management

University of California, Irvine

High School Diploma -

Milpitas High School

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