Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Katie Yost

Sacramento,CA

Summary

Dynamic and dependable team member with a proven track record at Total Wine and More, excelling in customer service and problem-solving. Recognized for enhancing customer experiences through effective communication and efficient POS operations. Committed to teamwork and continuous development, fostering a positive environment while maintaining high standards of workplace safety.

Overview

12
12
years of professional experience

Work History

Student at paul mitchell the campus

Paul mitchell on campus
Sacramento, CA
02.2025 - Current
  • Engaged in public speaking opportunities to build confidence and communication skills.
  • Participated in extracurricular activities, demonstrating leadership and teamwork abilities.
  • Adapted quickly to new technologies and learning environments, ensuring consistent performance.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.

Team Member

Total Wine and More
2121 Arden Way
11.2022 - Current
  • Assisted customers in product selection and provided recommendations based on preferences.
  • Maintained product displays and ensured stock levels met customer demand.
  • Operated point-of-sale systems accurately to process transactions efficiently.
  • Collaborated with team members to create a welcoming shopping environment.
  • Supported promotional events by setting up displays and engaging with customers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Reduced wait times for customers by implementing more efficient checkout process.

Team Member

Kohls Department Store
Sacramento, PA
04.2016 - 08.2016

Merchandiser

Burlington Coat Factory Burlington Stores
Sacramento, CA
02.2014 - 05.2014

Making new tags. Scanning items marked down for sale. Putting clothes on the racks. Organizing isles making sure nothing is on the floor.

Education

High School Diploma -

Options For Youth Academy
Sacramento, CA

Cosmetology

Paul Mitchell The School
Sacramento, CA

Skills

Customer service

Positive attitude

Teamwork and collaboration

Problem-solving

Clear communication

Attention to detail

Collaboration and teamwork

Following instructions

Cash handling

Flexible schedule

Workplace safety

Heavy lifting

Creativity and innovation

Organizing work stations

Product knowledge

Complex Problem-solving

Training and mentoring

Relationship building

Team building

Continuous development

Task prioritization

Adaptability and flexibility

POS systems

Dependability and reliability

Multitasking

Active listening

Time management

Flexible and adaptable

Excellent communication

Organizational skills

Decision-making

Teamwork

Problem-solving abilities

Reliable and punctual

Team collaboration

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

On-Site

Salary Range

$2/hr - $21/hr

Timeline

Student at paul mitchell the campus

Paul mitchell on campus
02.2025 - Current

Team Member

Total Wine and More
11.2022 - Current

Team Member

Kohls Department Store
04.2016 - 08.2016

Merchandiser

Burlington Coat Factory Burlington Stores
02.2014 - 05.2014

High School Diploma -

Options For Youth Academy

Cosmetology

Paul Mitchell The School
Katie Yost