Katie Wood
Yarmouth,NS
Summary
Patient-focused student with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Sip Cafe
2019.12 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Pharmacy Assistant
Pharmasave Pharmacy
2022.11 - 2023.05
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
- Verified patient information to correctly dispense medications.
- Organized pharmacy area to maintain clean and orderly environment.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Input patient information into computer system for prescription orders.
- Established and maintained patient profiles, updating organizational database with current information.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Answered questions regarding medication instructions and usage.
Education
Continuing Care Assistant
Nova Scotia Community College
Yarmouth06.2024
High School Diploma -
Yarmouth Consolidated Memorial High School
Yarmouth, NS06.2022
Skills
- Opening and Closing Duties
- Active Listener
- Adaptive and Creative
- Friendly and Outgoing
- Team Player
- Exceptional Customer Service
- Hospitality Service Expertise
- Table Setting Knowledge
- Conflict Mediation
- Time Management
Languages
English
Professional Working
Certification
- Food Handlers Safety - 2023
- OHS - 2023
- WHMIS - 2023
- Dementia - 2023
- First Aid C - 2023
- Fire Safety - 2023
Timeline
Pharmacy Assistant
Pharmasave Pharmacy
2022.11 - 2023.05
Barista
Sip Cafe
2019.12 - Current
Continuing Care Assistant
Nova Scotia Community College
High School Diploma -
Yarmouth Consolidated Memorial High School
- Food Handlers Safety - 2023
- OHS - 2023
- WHMIS - 2023
- Dementia - 2023
- First Aid C - 2023
- Fire Safety - 2023
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