Katie Walters
Chestermere,Alberta
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Boston Pizza Int
Calgary, AB
02.2024 - 01.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Manager/Server/Hostess/Bartender
Boston Pizza
Chestermere
07.2022 - 08.2023
- Managing staff and monitoring side duties
- Closing, balancing vlts, atm and cash
- Greeting and serving customers
- Cleaning tables and preparing spaces for new diners
Server/Hostess/Bartender
Boston Pizza
Strathmore
09.2021 - 06.2022
Walmart
Strathmore
05.2021 - 08.2021
- Stocking, cleaning and organizing
- Helping customers
Childcare Volunteer
Strathmore Youth Club
Strathmore, AB
01.2019 - 04.2019
- Supervised children of various ages on playground and field trips.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
Education
Bachelor Of Social Work - Social Work
Sait Calgary
Calgary AlbertaHigh School Diploma - undefined
Strathmore High School
Strathmore, Alberta01.2021
Skills
- Reliable and dedicated
- Responsible and good with children and customers
- Good people skills, courteous, friendly and easy going
- Customer service
- Team leadership
- Relationship building
- Project planning
- Shift scheduling
- Staff development
- Performance management
- Operations management
- Project management
- Strategic planning
- Sales management
- Product management
- Budget control
- Clear communication
- Safety procedures
- Coaching and mentoring
Certification
- Proserve Expires September 21, 2026
- REEL Facts Expires November 18, 2026
- National Lifeguard Certification 2019
- Standard First Aid with AED 2019
- Bronze Cross CPR A & AED 2016
- Bronze Medallion CPR A & AED 2016
Languages
English
Native or Bilingual
Interests
- Exploring various forms of art, such as jewelry making, painting/drawing, and clay, to nurture creativity and personal growth
- I enjoy helping others and giving back to the community
- Volunteering at local shelters and rescue organizations
- Regularly practice mindfulness and meditation for overall wellness
- I like trying new recipes and food trends
Timeline
Assistant General Manager
Boston Pizza Int
02.2024 - 01.2025
Manager/Server/Hostess/Bartender
Boston Pizza
07.2022 - 08.2023
Server/Hostess/Bartender
Boston Pizza
09.2021 - 06.2022
Walmart
05.2021 - 08.2021
Childcare Volunteer
Strathmore Youth Club
01.2019 - 04.2019
High School Diploma - undefined
Strathmore High School
Bachelor Of Social Work - Social Work
Sait Calgary