Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Katie Uings

Summary

Highly adaptable and versatile professional with a strong foundation in caregiving and education. Excellent communication skills in English and French. Demonstrates reliability as both a team player and independent worker, excelling in collaborative and individual environments. Proven ability to learn quickly and effectively with extensive experience across various fields. Unique combination of experience in various fields, specialized training in Autism Spectrum Disorder and caregiver skills sets me apart. Educational background includes a Diploma in Caregiver Skills, a Certificate in Autism Spectrum Disorder in Early Childhood Education, and completion of 40 hours of Registered Behavior Technician training. Dependable, committed, and passionate about making a positive impact in every role undertaken.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Caregiver

Care by Katie
09.2023 - Current
  • Owner and Operator of a reputable home daycare in Picton, Ontario, providing compassionate care for five children daily
  • Responsibilities include engaging in creative play and crafts, conducting school readiness activities, preparing nutritious meals and snacks, and facilitating outdoor exploration
  • Skilled in fostering the development of new skills and imaginative play, while maintaining open communication with parents regarding their children's progress
  • Additionally, adept at managing financial records for tax purposes and maintaining a comprehensive attendance schedule, ensuring a well-organized and compliant operation

Server / bartender

The Waring House
09.2016 - 09.2024
  • Dedicated server with extensive experience in providing exceptional customer service in fast-paced dining environments
  • Proficient in taking and processing orders accurately, preparing and delivering beverages, and efficiently coordinating food service to ensure timely delivery to customers
  • Skilled in upselling menu items, maintaining cleanliness and organization of tables, and resolving customer inquiries and concerns to enhance the dining experience
  • Demonstrated ability to manage multiple tables simultaneously during peak hours, showcasing strong multitasking, communication, and problem-solving skills while fostering a welcoming atmosphere for guests

House Cleaner/Owner

The County Cleaning Company
06.2021 - 09.2023
  • Owner and Operator of a successful cleaning business in Prince Edward County, where I effectively managed client communications, scheduled appointments, and provided high-quality cleaning services for homes and short-term accommodations
  • Demonstrated strong organizational skills by maintaining efficient schedules, ensuring timely service delivery, and consistently exceeding client expectations through attention to detail and commitment to cleanliness
  • Developed positive client relationships to foster repeat business and referrals, all while working independently to meet and manage a diverse range of cleaning needs

Manager / Receptionist /Payroll

MP Property Maintenance LTD
04.2014 - 09.2016
  • Proficiently managed multiple roles including Manager, Receptionist, and Payroll Coordinator, demonstrating a strong ability to create weekly schedules, prepare invoices and estimates for clients, and maintain accurate company records
  • Ensured timely updates of payments and invoices while actively engaging with customers to address their needs and concerns
  • Skillfully tracked employee work shifts and processed payroll checks, contributing to operational efficiency and enhancing overall customer satisfaction

Education

AEC / DEP or Skilled Trade Certificate - Caregiver

ICS Canada
Montréal, QC
10.2022

Secondary School -

Beaconsfield High School
Beaconsfield, QC
12.2005

Skills

  • Communication Skills
  • Autism Experience
  • Administrative Experience
  • Problem-solving
  • Time management
  • Respectful and compassionate
  • Critical thinking
  • Active listening
  • Customer service
  • Data entry
  • Computer proficiency
  • Conflict resolution

Certification

  • RBT 40 hour training, 06/01/24, Present, Completed the 40 hour training required to become an RBT.
  • Autism Spectrum Disorder in Early Childhood, 04/01/24, Present, Course exploring the epidemiology of autism and methods of educating children with autism.
  • Hospitality Management Studies - Food and Beverage Services, 04/01/24, Present, Focuses on Food and Beverage Services in the hospitality industry.
  • Overdose Training, 09/01/22, Present, Take home naloxone training, overdose training for save a life.
  • Smart Serve, 04/01/23, 04/01/29, Completed the Smart Serve Ontario responsible sales, service and delivery training program.

Additional Information

Exemplary customer service skills with strong written and verbal communication skills. Owned and operated successful cleaning business, demonstrating strong work ethic. Excellent computer skills with experience using a variety of computer software, including Microsoft Word, PowerPoint, Excel. Experience providing information over the phone, booking meetings and responsible for taking meeting minutes.

Languages

French
English

Timeline

Caregiver

Care by Katie
09.2023 - Current

House Cleaner/Owner

The County Cleaning Company
06.2021 - 09.2023

Server / bartender

The Waring House
09.2016 - 09.2024

Manager / Receptionist /Payroll

MP Property Maintenance LTD
04.2014 - 09.2016

Secondary School -

Beaconsfield High School

AEC / DEP or Skilled Trade Certificate - Caregiver

ICS Canada
Katie Uings