Katie Singer
Niagara Falls,Canada
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
TGI Friday's
Niagara Falls, ON
10.2023 - Current
- Greeted customers in a friendly, professional manner and escorted to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
Retail Worker
Great Wolf Lodge
Niagara Falls, ON
10.2022 - 10.2023
- Initiating friendly conversation with customers to determine level of assistance required.
- Managed cash register operations using POS system and processed sales and returns.
- Stocking, replenishing and organizing inventory to keep store merchandise fresh.
- Greeting each customer and offering assistance in finding requested items, helping boost customer satisfaction and retention.
Buffet Server
Great Wolf Lodge
Niagara Falls, Ontario
10.2021 - 05.2022
- Guided guests about general buffet arrangement and provided assistance locating dishes .
- Welcomed guests to dining area and established warm and friendly rapport.
- Handled food safely and kept spaces clean to maintain proper sanitation.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Referee
Niagara United Soccer Club
Niagara Falls, ON
06.2022 - 08.2022
- Officiated games and matches, following sports program's rules and regulations.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Adhered to and enforced game rules and regulations.
- Explained rules, regulations and league guidelines to players and coaches.
Soccer Facilitator
Niagara United Soccer Club
Niagara Falls, ON
06.2021 - 09.2022
- Assisted new coaches with training and learning specific game rules and regulations.
- Refereed soccer games in different leagues and play levels with players as young as 5 years old.
- Fostered sportsmanship among players to provide a positive team environment.
- Consulted with customers regarding needs and addressed concerns.
Education
A.N. Myer Secondary School
Niagara Falls, ON06.2025
Skills
- Team player
- Decision-making skills
- Reliable and trustworthy
- Active listener
- Organization
- Customer Service
- Able to work in fast paced setting
Refrences
Anne Marie Malleau
Senior Director Human Resources
Great Wolf Lodge
905 353 5623
amalleau@greatwolfniagara.com
Timeline
Restaurant Hostess
TGI Friday's
10.2023 - Current
Retail Worker
Great Wolf Lodge
10.2022 - 10.2023
Referee
Niagara United Soccer Club
06.2022 - 08.2022
Buffet Server
Great Wolf Lodge
10.2021 - 05.2022
Soccer Facilitator
Niagara United Soccer Club
06.2021 - 09.2022
A.N. Myer Secondary School
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