Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katie Shaver

St. Catharines,Ontario

Summary

Organized and dedicated Esthetician student with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Excellent interpersonal and organizational abilities.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Board Boss Drywall In
08.2021 - Current
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Lead Hand

Tommy Hilfiger
10.2018 - 08.2021
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
  • Trained and developed new sales team associates in products, selling techniques, and company procedures.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Joe Fresh
03.2015 - 09.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Diploma - Esthetician Program

Niagara College
Niagara-on-the-Lake, ON
05.2024

Diploma - Fashion Design

Blanche Macdonald Centre
Vancouver, BC
04.2017

Skills

  • Presentation Design
  • Office Administration
  • Social Media Knowledge
  • Inventory Control
  • Upselling
  • Makeup Application
  • Team collaboration
  • Anatomy and physiology understanding
  • Body treatment expertise
  • Customer service excellence
  • Product inventory management
  • Appointment scheduling

Languages

English
Native or Bilingual

Timeline

Administrative Assistant

Board Boss Drywall In
08.2021 - Current

Lead Hand

Tommy Hilfiger
10.2018 - 08.2021

Sales Associate

Joe Fresh
03.2015 - 09.2018

Diploma - Esthetician Program

Niagara College

Diploma - Fashion Design

Blanche Macdonald Centre

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Katie Shaver