Katie Reeder
Powell River
Summary
Detail-oriented and compassionate professional with over two years of experience in healthcare and administrative roles. Skilled in managing patient records, coordinating schedules, and delivering exceptional customer service in fast-paced environments. Currently pursuing a Master of Counselling, bringing a strong understanding of confidentiality, empathy, and professionalism to patient interactions. Seeking to contribute organizational expertise and dedication to patient care as a Medical Office Administrator.
Overview
2
2
years of professional experience
Work History
PHARMACY ASSISTANT
Shoppers Drug Mart
10.2022 - 08.2023
- Delivered client-centered care in a fast-paced environment, maintaining client confidentiality and compliance with governing regulations
- Verified prescriptions, dosages, and refills through proactive communication with prescribers, minimizing errors and delays in patient care
- Proficient in HealthWatch pharmacy software for processing prescriptions, maintaining patient records, and managing inventory
- Conducted monthly narcotics inventory counts, managed order placements, and adjusted stock levels using MMS and McKesson ordering systems to maintain efficient operations
- Collaborated effectively with insurance providers and patient support programs to resolve billing errors and optimize drug coverage for clients
- Supported scheduling and coordinated workflow in a high-demand environment
CIRCULAR COMMUNITIES' COORDINATOR
Town of Banff
10.2021 - 10.2022
- Directed stakeholder engagement and fostered cross-departmental collaboration to successfully develop and implement the CRD Waste Separation Bylaw, ensuring alignment with community goals and environmental standards
- Conducted in-depth data analysis to identify operational inefficiencies, prioritizing high-impact interventions that improved program outcomes and advanced municipal sustainability objectives
- Built strategic partnerships with external organizations and community leaders, driving the design and execution of innovative initiatives that enhanced public engagement and support for environmental programs
Education
Master of Counselling -
City University of Seattle
01.2025
General Studies - undefined
Athabasca University
12.2023
Bachelor of Arts - undefined
University of British Columbia
12.2022
Skills
- Administrative Skills: Patient scheduling, record management, inventory control
- Healthcare Software: HealthWatch, PARIS, and scheduling tools (eg, MedMe, Jane, Pomelo, and Outlook)
- Communication: Patient advocacy, stakeholder engagement, conflict resolution
- Technical Skills: Microsoft Office Suite, Med Access (willing to learn), phone/fax systems
- Organizational Abilities: Multitasking, managing confidential data, workflow optimization
- Interpersonal Skills: Patient advocacy, empathetic problem-solving, stakeholder engagement, and effective conflict resolution to build strong relationships with diverse populations
Languages
English
Native or Bilingual
French
Limited Working
Timeline
PHARMACY ASSISTANT
Shoppers Drug Mart
10.2022 - 08.2023
CIRCULAR COMMUNITIES' COORDINATOR
Town of Banff
10.2021 - 10.2022
General Studies - undefined
Athabasca University
Bachelor of Arts - undefined
University of British Columbia
Master of Counselling -
City University of Seattle
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