Katie Pham
Santa Clara,CA
Summary
Dynamic barista with exceptional customer service skills honed at Beastea, adept at crafting high-quality boba beverages and training new staff. Recognized for maintaining cleanliness and organization while thriving under pressure. A creative team player with strong time management and cash handling abilities, dedicated to enhancing customer experiences and driving menu innovation.
Overview
1
1
year of professional experience
Work History
Barista
Beastea
03.2024 - 08.2025
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections, providing knowledgeable recommendations.
- Provided friendly and satisfactory customer service.
- Worked efficiently under pressure.
- Operated point-of-sale system efficiently, ensuring accurate order processing and cash handling.
- Prepared high-quality boba beverages and snacks according to standardized recipes and customer preferences.
- Helped create menu and advertise on social media.
- Trained new staff on beverage preparation techniques and customer service best practices.
Education
High School Diploma -
Adrian Wilcox High School
Santa Clara06.2025
Skills
- Time management
- Friendly and outgoing
- Team player
- Adaptive and creative
- Cleanliness
- Exceptional customer service
Timeline
Barista
Beastea
03.2024 - 08.2025
High School Diploma -
Adrian Wilcox High School