Summary
Overview
Work History
Education
Skills
Timeline
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Katie Pham

Santa Clara,CA

Summary

Dynamic barista with exceptional customer service skills honed at Beastea, adept at crafting high-quality boba beverages and training new staff. Recognized for maintaining cleanliness and organization while thriving under pressure. A creative team player with strong time management and cash handling abilities, dedicated to enhancing customer experiences and driving menu innovation.

Overview

1
1
year of professional experience

Work History

Barista

Beastea
03.2024 - 08.2025
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted customers with menu selections, providing knowledgeable recommendations.
  • Provided friendly and satisfactory customer service.
  • Worked efficiently under pressure.
  • Operated point-of-sale system efficiently, ensuring accurate order processing and cash handling.
  • Prepared high-quality boba beverages and snacks according to standardized recipes and customer preferences.
  • Helped create menu and advertise on social media.
  • Trained new staff on beverage preparation techniques and customer service best practices.

Education

High School Diploma -

Adrian Wilcox High School
Santa Clara
06.2025

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Adaptive and creative
  • Cleanliness
  • Exceptional customer service

Timeline

Barista

Beastea
03.2024 - 08.2025

High School Diploma -

Adrian Wilcox High School
Katie Pham