Katie Orrison
Upland
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
8
8
years of professional experience
Work History
Care Provider
IHSS
01.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with self-administered medications.
- Promoted social, emotional and physical health through diverse activities.
Barista
Starbucks
02.2017 - 01.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cashier
Jamba Juice
04.2016 - 04.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Upsold additional products and services to customers, increasing revenue.
Education
Associate of Arts - Nursing
Citrus College
Glendora, CA06.2025
Skills
- Companionship and Emotional Support
- Case Management
- Emotional Support
- ADLs Assistance
- Care Plan Assessment
- Medication Administration
- Multitasking and Organization
- Knowledge of State Regulations
- COVID-19 Safety Policies
- Ambulating Patients
- Excellent Memory
- Food Preparation and Safety
- Conflict Mediation
- Sales Expertise
Accomplishments
- Achieved Employee of the year by consistently completing work tasks with accuracy and efficiency.
Languages
Spanish
Limited Working
Japanese
Professional Working
Timeline
Care Provider
IHSS
01.2020 - Current
Barista
Starbucks
02.2017 - 01.2020
Cashier
Jamba Juice
04.2016 - 04.2018
Associate of Arts - Nursing
Citrus College
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