Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Work Availability
Timeline
StoreManager

Katie Morrow

Thorold,ON

Summary

Compassionate and dedicated social worker with over 5 years of experience in mental health and trauma-informed care. Proven ability to manage complex cases, advocate for clients, and provide crisis intervention. Skilled in conducting assessments, developing individualized care plans, and collaborating with multidisciplinary teams. Committed to feminist, anti-racist, decolonial, and evidence-based practices to improve client well-being. Seeking to contribute to the success of [organization name] as a [Job Title].

Innovative and compassionate Social Service Worker with a proven record of delivering transformative care and support to individuals facing complex trauma, mental health challenges, and developmental issues. Skilled in crisis intervention, case management, and solution-focused brief therapy, strongly emphasizing evidence-based practices. Deeply committed to an anti-oppressive and anti-racist framework, ensuring all clients receive fair and inclusive support. Renowned for developing creative and effective intervention strategies that empower clients and promote long-term resilience. Exceptional communicator and leader, adept at building trust and fostering collaborative relationships within multidisciplinary teams. Passionate about advancing social justice, advocating for mental health awareness, and pursuing continuous professional growth to enhance service delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Child and Youth Counsellor

Resilience Connections Niagara
08.2020 - Current
  • Collaborated with family members to monitor progress and develop individualized plans for client goals
  • Executed interventions aligned with treatment plans to address issues such as depression, anxiety, and substance use
  • Empowered clients with enhanced coping mechanisms to manage challenging situations
  • Compiled and presented weekly progress reports, leading to improved family engagement and more tailored support for youth
  • Advocated for at-risk youth by promoting resources and programs to support their development
  • Increased client satisfaction by 20% through effective communication and tailored intervention strategies
  • Applied trauma-informed approaches and CBT techniques, increasing client satisfaction by 20%
  • Developed personalized treatment plans to address mental health challenges, leading to improved outcomes in emotional regulation
  • Advocated for at-risk youth, contributing to a 15% reduction in recidivism through targeted intervention

Crisis Assessment Support Team (CAST)

Community Addiction and Mental Health Services
05.2019 - 08.2020
  • Conducted comprehensive mental status exams and collaborated with clients to develop treatment plans
  • Formulated short-term counseling policies that improved intake efficiency by 10%
  • With the crisis team
  • Adhered to agency policies that emphasize client strengths and self-determination
  • Conducted over 100 mental health assessments, addressing urgent client needs and reducing hospitalization rates by 10%
  • Implemented short-term crisis intervention policies, improving intake efficiency by 15%
  • Trained and supervised junior staff, increasing team efficiency by 30%
  • Conducted 100+ crisis intervention sessions, de-escalating 95% of high-risk situations and reducing hospitalization rates by 10%
  • Coordinated with case managers and external partners to execute over 80 treatment plans, achieving a 90% success rate in crisis stabilization

Day Treatment Services Assistant

Pathstone Mental Health
01.2018 - 05.2019
  • Supported supervisors during counselling sessions through active collaboration
  • Designed and implemented therapeutic activities to enhance clients’ academic, behavioural, and social abilities
  • Assisted in compiling monthly reports to track client progress and development
  • Provided case management and documentation for over 30 clients, ensuring accurate progress tracking and adherence to treatment plans
  • Facilitated mental health counseling sessions as part of a multidisciplinary team, contributing to the successful implementation of 20+ client interventions

Education

Master of Social Work -

Wilfrid Laurier University
Kitchener, ON
09.2024

Bachelor of Social Work - Indigenous Studies

Wilfrid Laurier University
Brantford, ON
04.2023

College Diploma in Social Service Worker -

Niagara College
Welland, ON
04.2020

Skills

  • Empathy and Compassion
  • Conflict Resolution and Mediation
  • Cultural Sensitivity and Diversity Awareness
  • Practiced in Family Assessments
  • Tracking Patient Progress
  • Gender and Sexual Violence Prevention
  • Peer Support
  • Case Management
  • Crisis Intervention
  • Solution-Focused Brief Therapy
  • Team Collaboration
  • Documentation and Reporting
  • Time Management
  • Research
  • Leadership

Languages

English
Full Professional

Certification

  • Crisis Intervention Training (CPI), 2022
  • First Aid/CPR, 2022
  • Using Neurobiology to Inform Trauma Treatment Planning and Implementation, 2022

References

Available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Child and Youth Counsellor

Resilience Connections Niagara
08.2020 - Current

Crisis Assessment Support Team (CAST)

Community Addiction and Mental Health Services
05.2019 - 08.2020

Day Treatment Services Assistant

Pathstone Mental Health
01.2018 - 05.2019

Master of Social Work -

Wilfrid Laurier University

Bachelor of Social Work - Indigenous Studies

Wilfrid Laurier University

College Diploma in Social Service Worker -

Niagara College

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Katie Morrow