Katie McDonald
WELLAND,ON
Summary
Head Bartender at a busy corporate training location. I thrive under face paced work environments while bringing unmatched hospitality. My goal is a excellent dining experience for every guest, and to bring a positive energy to any team.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Bartender Supervisor
Recipe Unlimited
Oakville, ON
09.2014 - Current
- Trained bartenders on liquor service and product knowledge to enhance customer experience and service quality.
- Monitored compliance with liquor laws, sanitation rules, and safety procedures.
- Resolved guest concerns with prompt, professional service during busy shifts.
- Coordinated bar setup and cleanup during opening and closing shifts to maintain operational efficiency and cleanliness.
- Processed POS transactions, balanced cash, and completed end-of-shift reconciliation to ensure accurate financial reporting.
Bartender
The Local
Vineland, Ontario
09.2024 - 10.2026
- Served guests with prompt, courteous table service
- Delivered meals and beverages to dining tables
- Explained menu items and daily specials to guests
- Provided excellent customer service
- Handled money transactions accurately while following company procedures for handling cash payments.
Barn Manager
Cedar Lane Stables
Campbellville, Ontario
04.2014 - 10.2020
- Managed daily barn operations at Cedar Lane Stables, overseeing horse care routines.
- Scheduled feeding, turnout, and stall cleaning for boarding horses.
- Monitored feed, bedding, and tack inventory across Cedar Lane Stables.
- Coordinated grooming, blanketing, and exercise plans with riders and staff.
- Supervised stable hands during mucking, grooming, and horse handling tasks.
- Inspected stalls, paddocks, and equipment for safety and cleanliness.
- Communicated with owners about horse needs, schedules, and barn updates.
Human Resources Assistant
CCAC West
Mississauga, Ontario
09.2015 - 10.2016
- Processed onboarding paperwork for new hires and student workers at West campus.
- Supported HR operations at CCAC through confidential employee file management.
- Assisted with benefits enrollment forms and employee questions.
- Coordinated recruitment paperwork with supervisors and department leaders.
- Responded to staff inquiries and directed concerns to proper HR contacts.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
Education
Bachelor of Business - Human Resources Development
Niagara College
Niagara-on-the-Lake, ON 09.2012 - 05.2015
Skills
- Outstanding Guest experience
- Unflappable product knowledge
- Training and Development
- Liquor compliance
- POS systems
- Ground up training for new franchise owners
Timeline
Bartender
The Local
09.2024 - 10.2026
Human Resources Assistant
CCAC West
09.2015 - 10.2016
Bartender Supervisor
Recipe Unlimited
09.2014 - Current
Barn Manager
Cedar Lane Stables
04.2014 - 10.2020
Bachelor of Business - Human Resources Development
Niagara College
09.2012 - 05.2015