Katie Koester
Ventura
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Therapeutic Behavioral Specialist
Casa PacifIca Centers for Children & Families
07.2023 - Current
- Maintained client safety during crisis situations by utilizing de-escalation techniques and adhering to established protocols.
- Ensured client confidentiality per HIPAA regulations while sharing pertinent information with relevant parties involved in the treatment process.
- Reduced behavioral incidents by providing consistent support and guidance to clients within therapeutic settings.
- Promoted independence among clients with daily living skills training tailored to their unique abilities and requirements.
- Assisted clients in achieving personal goals through skill-building activities tailored to their specific strengths and interests.
Youth Development Specialist
Casa PacifIca Centers For Children & Families
07.2022 - 07.2023
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Developed individual and group programs to encourage prosocial behaviors.
Front Desk Assistant
Boys And Girls Club Of Greater Scottsdale
09.2021 - 04.2022
- Received, screened and routed incoming calls.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Delivered administrative support to office staff, promoting excellence in office operations.
- Interacted with kids of all ages on a daily basis.
After School Program Associate
Boys And Girls Club Of Metro Phoenix
10.2019 - 11.2020
- Participated in different activities with kids of all ages on a daily basis.
- Offered homework assistance and talked through personal issues that kids were experiencing.
- During COVID, lead online learning.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ12.2025
Bachelor of Science - Sociology With An Emphasis in Social Work
Grand Canyon University
Phoenix, AZ 04.2022
High School Diploma -
Nordhoff High School
Ojai, CA06.2018
Skills
- Customer Service
- Documentation Proficiency
- Program Planning
- Team Collaboration
- Verbal and Written Communication
- Behavior Redirection
- HIPAA Regulations
Timeline
Therapeutic Behavioral Specialist
Casa PacifIca Centers for Children & Families
07.2023 - Current
Youth Development Specialist
Casa PacifIca Centers For Children & Families
07.2022 - 07.2023
Front Desk Assistant
Boys And Girls Club Of Greater Scottsdale
09.2021 - 04.2022
After School Program Associate
Boys And Girls Club Of Metro Phoenix
10.2019 - 11.2020
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Science - Sociology With An Emphasis in Social Work
Grand Canyon University
High School Diploma -
Nordhoff High School
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