Katie Jordan
Fort Chipewyan,AB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Camp Manager
Delta Contracting LTD
03.2023 - Current
- Developed strong relationships with parents and guardians, addressing concerns promptly and ensuring open communication.
- Enhanced safety measures, leading to a reduction in accidents and injuries through regular risk assessments and staff training.
- Streamlined camp operations for increased efficiency by optimizing staff schedules and resource allocation.
- Improved camper satisfaction by implementing creative and engaging activities tailored to their interests.
- Established partnerships with local organizations, securing additional resources and support for camp programs.
- Delivered exceptional customer service, resolving issues quickly to ensure positive experiences for all camp participants.
- Managed budget effectively, resulting in cost savings without compromising on program quality or camper experience.
- Maintained up-to-date knowledge of relevant regulations and compliance requirements, guaranteeing adherence to established guidelines throughout all aspects of camp management.
Sales Representative Team Leader
Tantation Tanning Salon
04.2019 - 12.2019
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Fostered vital customer relationships to generate $Amount in sales.
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
- Implemented innovative sales techniques to enhance team productivity and drive results.
- Collaborated with cross-functional teams for streamlined communication and better understanding of client needs.
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
Education
High School -
Saint Stephen High School
St. Stephen, NB06.2009
Skills
- Camp Schedule Management
- Recreational Activities
- Instructional Methods
- Foodservice Management
- Facility Maintenance
- Emergency Response Techniques
- Team Communication
- Budget Management
- Staff Training
- Safety Procedures
- Parent Communication
- Marketing
- Staff Supervision
- Public Relations
- Safety Protocols
- Inventory Control
- Team Building
- Event Coordination
- Computer Literacy
- Organizational Skills
- Time Management
- Record Keeping
- Customer Service
- Budget Administration
- Conflict Resolution
- Problem Solving
- Schedule Management
- Computer Skills
- Documentation and Reporting
- Administration and Reporting
- Hiring and Training
- Problem Resolution
Languages
English
Elementary
Timeline
Camp Manager
Delta Contracting LTD
03.2023 - Current
Sales Representative Team Leader
Tantation Tanning Salon
04.2019 - 12.2019
High School -
Saint Stephen High School
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