Katie Hargrave
Pasadena
Summary
As a C.A.T. volunteer it is my job to reach out to the public and inform them on any question they might have about adopting. I oversee the cats under my care and record everything I do while I am looking after them. I work with others in my role, both fellow volunteers and with the public to find the best homes possible for the cats.
Overview
5
5
years of professional experience
Work History
C.A.T Volunteer
Pasadena Humane Society
08.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Cared for over [Number] animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Assisted with adoption process by providing information about animals to potential adopters.
- Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
General Assistant
Full Circle Thrift
04.2024 - 06.2024
- Sorted and distributed incoming mail and coordinated departmental package pickup and delivery.
- Transferred telephone calls to appropriate staff members to expedite customer service.
- Created letter templates in [Software] for correspondence and requests.
- Registered office visitors, issued temporary badges and directed to lobby waiting area.
- Greeted guests in with friendliness and professionalism.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Assistant
Unleashed by Petco
01.2022 - 04.2022
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Wildlands Firefighting - Fire Sciences
Mt. San Antonio College
Walnut, CA05-2027
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Affiliations
I am a part of Mt. sac's fire tech club. An organization that made up of students that works to better our understanding of fire and the culture of firefighting.
Timeline
General Assistant
Full Circle Thrift
04.2024 - 06.2024
C.A.T Volunteer
Pasadena Humane Society
08.2022 - Current
Assistant
Unleashed by Petco
01.2022 - 04.2022
Wildlands Firefighting - Fire Sciences
Mt. San Antonio College