KATIE HANLEY
Fall River,Canada
Summary
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
OUTREACH COUNSELLOR (50% Job Share)
South Shore Transition House Association
07.2023 - 10.2024
- Counseling women who have experienced some form of abuse through one on one settings and through women support groups.
- On a daily basis I practiced crisis intervention, advocacy, intake and needs assessments, filing paperwork, HIFIS & more.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
CASUAL TRANSITION HOUSE WORKER
South Shore Transition House Association
05.2023 - 10.2024
- Crisis intervention, 24 hour crisis line, counseling, advocacy, intake and needs assessment, filing, HIFIS & more.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored and reported any changes in clients' physical and mental health.
- Participated in team meetings and staff training sessions.
- Provided emotional support and companionship to clients.
- Helped clients to maintain independence and quality of life.
- Encouraged clients to take part in activities tailored to individual needs.
HUMAN RESOURCES PROJECT ADMIN (Work Term)
South Shore Transition House Association
11.2023 - 06.2024
- Create and edit policies and procedures.
- Worked successfully from home
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
OFFICE ASSISTANT
DVL Publishing Inc.
05.2019 - 05.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
TEACHING ASSISTANT
NSCC
09.2016 - 06.2019
- Taught a student with Cerebral Palsy Business Administration at NCSS
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Assisted student in developing effective study habits, promoting academic success and self-sufficiency.
- Coordinated with parents and teachers to discuss student progress and address concerns.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Provided feedback on student's work, guiding improvements and encouraging continuous learning.
- Adapted teaching methods to accommodate remote learning, ensuring continuity of education during challenging times.
- Taught courses under guidance of senior instructors.
TEACHING ASSISTANT
SOUTH SHORE REGIONAL SCHOOL BOARD
01.2011 - 01.2013
- Worked as a substitute, taught children with mental, physical and behavioral disabilities.
Education
Diploma - Community Service Worker & Addictions
ACADEMY OF LEARNING CAREER COLLEGE
07.2023
Training - Casual Teaching Assistant
SOUTH SHORE REGIONAL SCHOOL BOARD
02.2016
High School Diploma - undefined
LIVERPOOL REGIONAL HIGH SCHOOL
06.2007
Skills
- Community Service Work and Addictions Specialty Diploma
- Solution Based Therapy Certificate, Dalhousie University
- Certified Danger Assessor: Jacquelyn Campbell Danger Assessment
- Teaching Assistant Training
- Skilled in Microsoft Office
- Remote work experience
Certification
- 2024 Solution Focused Therapy, Dalhousie University
- 2024 Trauma-Informed Record Keeping, THANS
- 2024 Certified Danger Assessor: Jacquelyn Campbell Danger Assessment
- 2024 Anaphylaxis in the Community
- 2023 Effectively Supporting Adults Who Have Experienced Trauma, NS Mental Health & Addictions Program
- 2023 WHMIS
- 2023 Supporting Survivors of Sexual Violence Certificate
- 2023 First Aid for Opioid Poisoning Emergencies
- 2022 Standard First Aid/CPR C/AED
Hobbies and Interests
Camping, Hiking, Knitting, Reading, Activities with my daughters, Kayaking, Baking
Languages
English
Timeline
HUMAN RESOURCES PROJECT ADMIN (Work Term)
South Shore Transition House Association
11.2023 - 06.2024
OUTREACH COUNSELLOR (50% Job Share)
South Shore Transition House Association
07.2023 - 10.2024
CASUAL TRANSITION HOUSE WORKER
South Shore Transition House Association
05.2023 - 10.2024
OFFICE ASSISTANT
DVL Publishing Inc.
05.2019 - 05.2021
TEACHING ASSISTANT
NSCC
09.2016 - 06.2019
TEACHING ASSISTANT
SOUTH SHORE REGIONAL SCHOOL BOARD
01.2011 - 01.2013
Training - Casual Teaching Assistant
SOUTH SHORE REGIONAL SCHOOL BOARD
High School Diploma - undefined
LIVERPOOL REGIONAL HIGH SCHOOL
Diploma - Community Service Worker & Addictions
ACADEMY OF LEARNING CAREER COLLEGE
Similar Profiles
Drena CollinsDrena Collins
Program Director, Supported Housing at South Shore Association For Independent LivingProgram Director, Supported Housing at South Shore Association For Independent Living
Jean KellyJean Kelly
Charge Capture Analyst at South Shore Visiting Nurse AssociationCharge Capture Analyst at South Shore Visiting Nurse Association
Ruth CorreaRuth Correa
Costumer Service Representative at South American Editorial House AssociationCostumer Service Representative at South American Editorial House Association
Alana KerrivanAlana Kerrivan
Certified Infant Massage Instructor at International Association of Infant massage (IAIM)Certified Infant Massage Instructor at International Association of Infant massage (IAIM)
Theresa McIntoshTheresa McIntosh
Seasonal Process Assistant at AmazonSeasonal Process Assistant at Amazon