Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Gerylo

London,ON

Summary

Dynamic administrative professional with a proven track record at Budds' BMW, excelling in customer service and office administration. Skilled in event planning and effective communication, I streamlined processes and enhanced client satisfaction, ensuring compliance and efficiency in all operations. Committed to delivering exceptional support and fostering positive relationships.

Overview

4
4
years of professional experience

Work History

Administrative Receptionist

Budds' BMW
London, Ontario
05.2025 - 08.2025
  • Greeted visitors and directed them to appropriate staff members.
  • Managed multi-line phone system and routed calls efficiently.
  • Scheduled appointments and coordinated meeting room arrangements.
  • Processed and filed vehicle ownership transfers, new leases, and license plate registrations, ensuring compliance with provincial regulations.
  • Managed licensing paperwork and documentation for new and pre-owned vehicles, lease agreements, and dealership bios.
  • Coordinated with clients, sales staff, lot staff, business office, accounting, and service departments to streamline paperwork completion and approvals.

Head Hostess

Milestones
Oakville, Ontario
06.2021 - 08.2024
  • Welcomed guests and managed seating arrangements efficiently.
  • Trained new host staff on procedures and customer service standards.
  • Coordinated with kitchen and serving staff to ensure seamless service flow.
  • Handled guest inquiries and resolved complaints promptly and professionally.
  • Assisted in planning special events and managing reservations effectively.
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.

Education

Bachelor of Arts - Social Sciences

Western University
London
04-2028

Social Sciences

Athabasca University
3 Credits - Online
04-2026

Skills

  • Customer service
  • Event planning
  • Effective communication
  • Time management
  • Data entry
  • Office administration

Timeline

Administrative Receptionist

Budds' BMW
05.2025 - 08.2025

Head Hostess

Milestones
06.2021 - 08.2024

Bachelor of Arts - Social Sciences

Western University

Social Sciences

Athabasca University
Katie Gerylo