Adept at multitasking and critical thinking, I significantly enhanced guest and child experiences at Milestones Restaurant and as a Day Care Provider for Anya Dunning. Leveraging excellent communication to resolve problems and improve satisfaction, I mastered both nurturing environments and fast-paced service settings, showcasing my ability to adapt and excel.
Hi, I’m
Katie Gerylo
Oakville,ON
Summary
Overview
2
years of professional experience
Work History
Anya DunningOakville, Ontario
Day Care Provider for Mothers Helper
01.2024 - 08.2024
Job overview
- Provide transportation from school and sports activities.
- Provide healthy snacks and meals.
- Provide help with homework and school assignments.
- Observed household needs and exceeded by helping with housework needs
- Minimized TV and mobile device by engaging children with games, crafts and reading books
- Liaised with parents to ensure that all instructions were followed
- Created a safe environment to promote emotional, social, and intellectual growth
Milestones RestaurantOakville, Ontario
Head Hostess
06.2022 - 08.2024
Job overview
- Maintained accurate records of reservations and wait times
- Helped service staff handle demand by distributing food and beverages
- Performed walk-throughs during service to monitor guest satisfaction and. advise serving and bussing staff of specific guest needs
- Stocked server areas with supplies before, during and after my shifts
- Assisted with seating arrangements for large groups and special occasions.
- Handled guest complaints and promoted a positive dining experience
- Handled all orders coming in from Uber Eats and Skip the Dishes.
- Answered phones, and helped customers with questions and reservations. Including training of new hostess staff
Education
Western UniversityLondon, Ontario
Bachelor of Arts from Media Studies
04-2028
University Overview
Nelson High SchoolBurlington, ON
High School Diploma
06-2024
University Overview
Skills
- Excellent communication
- Critical thinking
- Self directed
- Problem Resolution
- Multitasking
Affiliations
Affiliations
- I am golf player and won the golf drive, chip and put at the Oakville Club as a junior player
- I played Junior Girls Hockey for Burlington Barracudas and received Most Improved Player
Timeline
Day Care Provider for Mothers Helper
Anya Dunning
01.2024 - 08.2024
Head Hostess
Milestones Restaurant
06.2022 - 08.2024
Western University
Bachelor of Arts from Media Studies
Nelson High School
High School Diploma
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