Katie Gaskin
Toronto,Canada
Summary
Experienced worker with 7 years of experience in beverage, food service and retail roles, demonstrating strong skills in customer service, organisation, and problem-solving. Proficient in the use of Point of Sale (POS) systems, with a Food Handlers Certificate and Smart Serve, ensuring compliance with health and safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Theatre Usher
Randolph College Theatre
10.2024 - Current
- Welcomed patrons to the theatre and assist with any inquiries or issues
- Developed a mental map of theatre seats to efficiently and correctly show patrons to their seats
- Served pre ordered drinks to seated patrons quickly and correctly
- Cleaned the theatre at the end of each show in a timely manner
Seasonal Employee
Blackbird Vintage Finds
10.2024 - 01.2025
- Worked the cash register and checked customers out in a friendly and efficient manner
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Kept the floor stocked with items
- Unpacked orders and kept on top of inventory stock
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Cashier/All Rounder
University Square Bakery & Deli
05.2024 - 08.2024
- Assisted with product recommendations
- Provided exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive experience
- Operated cash register efficiently, processed transactions accurately, and managed cash flow to maintain register balance
Barista/Assistant Manager
Chocolato + Tommy Cafe
04.2022 - 09.2023
- Engaged and welcomed customers
- Made and served espresso based and other beverages
- Resolved any customer issues in a professional manner
- Kept an organised, tidy and visually appealing work space
- Took inventory of stock
Dishwasher/Line Cook/Hostess
Montana's
09.2018 - 09.2021
- Welcomed and seated guests in a friendly manner
- Managed dishwashing tasks in a timely manner, ensuring cleanliness and hygiene
- Assisted in food preparation, making food quickly, safely and presenting it neatly
- Maintained a clean and organised workspace
Education
Bachelor's - Film and Television
Sheridan College
04.2024
Skills
- POS Systems
- Shopify
- Quick Learner
- Adaptability
- Customer Engagement
- Customer Service
- Attention to Detail
- Organization
- Inventory Control
- Attention to Cleanliness
Certification
- Food Handlers, 07/25/22
- Smart Serve, 08/13/24
- WHMIS for Workers, 09/23/24
Timeline
Theatre Usher
Randolph College Theatre
10.2024 - Current
Seasonal Employee
Blackbird Vintage Finds
10.2024 - 01.2025
Cashier/All Rounder
University Square Bakery & Deli
05.2024 - 08.2024
Barista/Assistant Manager
Chocolato + Tommy Cafe
04.2022 - 09.2023
Dishwasher/Line Cook/Hostess
Montana's
09.2018 - 09.2021
Bachelor's - Film and Television
Sheridan College
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