KATIE FLETCHER
Brantford,Canada
Summary
Compassionate professional with experience providing medical, emotional, and social support to clients. Positive and caring demeanor paired with understanding and ease with patient concerns.
Overview
12
12
years of professional experience
Work History
Addiction Care Worker
Holmes House
Simcoe, ON
04.2025 - Current
- Maintained accurate records of patient care including medications administered, progress notes.
- Assessed patients for risk of withdrawal symptoms and provided appropriate interventions.
- Provided emotional support to patients.
Residential Counsellor
SOAR Community Services
Brantford, Canada
04.2024 - Current
- Provided crisis intervention to clients over the phone via the 24/7 crisis line
- Facilitated group therapy sessions and recreational activities with residential treatment clients
- Established good rapport and effectively communicated with all clients, staff, families, and friends, acting as an advocate
- Performed medication administration and documentation
Residential Coordinator
Rosewood House
Brantford, Canada
01.2021 - 01.2023
- Provided crisis intervention, de-escalation, guidance, and support to clients
- Cultivated positive, trusting relationships with clients to promote effective communication and provide individual support
- Referred clients and researched services that provided for individual needs and determined best options based on client needs and goals
- Performed regularly scheduled cleaning duties, ensuring that high health standards are maintained
Support Staff
Towards Recovery Clinic
Brantford, Canada
01.2019 - 01.2021
- Completed administrative duties including scheduling appointments, receiving calls and directing inquiries
- Documented and reported clinic results
Personal Support Worker
John Noble Home
Brantford, Canada
01.2013 - 01.2019
- Provided support as needed in feeding, dressing, personal hygiene, lifting and transferring and bathing routines
- Ensured the health, safety, welfare, and independence of clients
- Assisting and fulfilling the social and emotional needs of a client
Education
Diploma - Medical Office Administration
Westervelt College
01.2019
Diploma - Personal Support Worker
Medix School
01.2013
Skills
- Reliable
- Adaptable
- Personable
- Collaborative
- Organized
- Positive Attitude
Timeline
Addiction Care Worker
Holmes House
04.2025 - Current
Residential Counsellor
SOAR Community Services
04.2024 - Current
Residential Coordinator
Rosewood House
01.2021 - 01.2023
Support Staff
Towards Recovery Clinic
01.2019 - 01.2021
Personal Support Worker
John Noble Home
01.2013 - 01.2019
Diploma - Medical Office Administration
Westervelt College
Diploma - Personal Support Worker
Medix School
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