KATIE ESPINOZA
CANOGA PARK
Summary
Full-time college student with 7 years of diverse experience in caregiving, retail, and customer service roles. Skilled at fostering teamwork, adaptability, and problem-solving in fast-paced environments. Proficient in AutoCAD, Revit, and Excel, with a strong emphasis on reliability and resourcefulness. Passionate about pursuing a career in construction management, eager to contribute to innovative projects and support team efficiency
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales/Shipment Associate
Bath & Body Works
01.2020 - Current
- Setup and refresh displays for new launches, enhancing customer engagement and sales
- Efficiently process shipments to ensure timely product availability on the floor
- Engage customers with friendly interactions to uncover and meet their needs
- Deliver energetic responses to exceed customer expectations in-store and by phone
- Identify and recommend products by listening to customer needs, boosting satisfaction
Caretaker
Self Employed
01.2018 - Current
- Provided emotional support and reassurance during episodes of mood changes, anxiety, or depression, fostering a sense of security and well-being
- Delivered compassionate companionship, actively listening to reduce feelings of isolation and promote emotional well-being
- Assisted residents with daily living activities, including meal preparation and personal grooming, while prioritizing their dignity and independence
- Maintained a safe, comfortable, and respectful environment for client, supporting their overall health, comfort, and quality of life
- Implemented tailored mobility assistance strategies, focusing on safe transfers and balance support to minimize fall risks for Parkinson patient
Cashier
Winnetka Bowl
01.2017 - 01.2022
- Handled customer queries, resolving issues efficiently to enhance satisfaction
- Issued receipts and maintained precise transaction records for accountability
- Ensured compliance with safety protocols, fostering a secure environment
Education
GED -
Magnolia Science Academy 2
Van Nuys, CACIVIL ENGINEERING & CONSTRUCTION MANAGEMENT - Construction Management
California State University-Northridge
Northridge, CASkills
- Communication
- Problem solving
- Adaptability
- Dependable
- Trustworthy
- Team player
- Passionate
- Resourceful
- Excel
- AutoCad
- Revit
Certification
OSHA (30 Hours)
Timeline
Sales/Shipment Associate
Bath & Body Works
01.2020 - Current
Caretaker
Self Employed
01.2018 - Current
Cashier
Winnetka Bowl
01.2017 - 01.2022
GED -
Magnolia Science Academy 2
CIVIL ENGINEERING & CONSTRUCTION MANAGEMENT - Construction Management
California State University-Northridge
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