Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative
Katie Eaton

Katie Eaton

Airdrie,Canada

Summary

An analytical, collaborative, and highly driven full-stack software developer with expertise in software design, testing, integration, agile methodologies, SCRUM, server management, and a variety of programming languages. Proficient in both the functional and technical facets of product development and passionate about technology. A dedicated team player and a strategic problem solver, keen to contribute to the company's success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Software Developer

Digital Convergence
11.2022 - Current


  • Created custom pipelines to connect GitHub to CircleCI to Platform.sh.
  • Attended weekly client meetings to provide updates on the progress of the work and conduct demonstrations.
  • Collaborated with UX team and Product Manager to deliver high-quality products on tight deadlines.
  • Developed responsive websites for desktop and mobile operating systems.
  • Worked on both front end and backend development
  • Developed user stories and established timelines for project planning.

Software Developer

EnPoint
08.2021 - Current
  • Produced reliable and maintainable software to meet the application and infrastructure needs of the En Point Mentorship platform
  • Conducted full lifecycle software development from planning to deployment and maintenance
  • Developed code reviews, documentation, and standard processes for En Point
  • Contributed to a long-term product roadmap working with the CEO and the team.

Software Developer

Acro Media
02.2019 - 11.2020
  • Developed and contributed to Drupal 7 and Drupal 8 Commerce builds
  • Utilized GitLab as a source control system in an agile software development environment
  • Communicated with clients daily to meet their needs and requirements
  • Applied debugging tools comfortably (Xdebug and Chrome Inspector).

Safety Operations Agent

Blackline Safety
07.2018 - 01.2019
  • Monitored alert devices with call handling and following the company's procedures
  • Verified data integrity and accuracy and logged documentation
  • Entered data promptly and efficiently with a 99% accuracy rate
  • Responded to customer care requests via telephone and email after hours
  • Participated and contributed to daily debriefing meetings
  • Determined customer needs by asking relevant questions and listening actively to the responses.

Computer Specialist

London Drugs
04.2016 - 09.2017
  • Installed software and operating systems on customers' computers
  • Restored data, operating systems, files, documents, and drivers
  • Responded to all customer inquiries thoroughly and professionally
  • Suggested new computer products to customers, resulting in add-on business reaching $200 per man hour.

Education

Bachelor of Science - Software Engineering

University of Calgary
Calgary, AB

Associate of Science -

Houston Community College
Houston, TX

Skills

  • Drupal: 8, 9 and 10
  • Wordpress: Elementor Pro
  • Programming languages : PHP,C/C/C#, SQL, Java, Javascript, HTML, CSS, TWIG
  • Agile Development Methodologies including SCRUM
  • Requirements Gathering and Analysis
  • Code and Quality Standards
  • Version Control Systems: Pantheon, Bitbucket, Gitlab, Github
  • Circle/CI pipeline management
  • Linux and MacOS environments
  • Product Roadmap and Planning
  • Software Deployment and Pipeline Integrations

Certification

APEGA E.I.T, June 2018, Present, 225571

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Software Developer

Digital Convergence
11.2022 - Current

Software Developer

EnPoint
08.2021 - Current

Software Developer

Acro Media
02.2019 - 11.2020

Safety Operations Agent

Blackline Safety
07.2018 - 01.2019

Computer Specialist

London Drugs
04.2016 - 09.2017

Bachelor of Science - Software Engineering

University of Calgary

Associate of Science -

Houston Community College

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Katie Eaton