KATIE COTE
Kingston,ON
Summary
Dynamic office administrator with a proven record in coordinating client appointments and managing daily operations. Adept at preparing documentation and ensuring accurate billing processes. Strong attention to detail and effective communication foster positive client interactions and operational efficiency.
Overview
2
2
years of professional experience
Work History
Office Administrator
Dent Center
Hamilton, Ontario
06.2024 - Current
- Coordinated client appointments and maintained scheduling systems efficiently.
- Prepared correspondence and documentation for administrative purposes.
- Supported billing processes by verifying insurance information accurately.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Took messages and relayed information to appropriate personnel after answering incoming calls.
POS ASSOCIATE
HUDSON'S BAY
- Operated point-of-sale systems for efficient transaction processing.
- Handled customer returns and exchanges with professionalism and care.
- Trained new associates on POS procedures and store policies.
- Balanced registers at end of shift to ensure accuracy of funds received.
FRONT DESK/NIGHT AUDIT
HECLA LAKEVIEW HOTEL
- Processed nightly financial reports and balanced cash drawers accurately.
- Coordinated room assignments and ensured proper housekeeping procedures were followed.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Input customer data into reservation systems and updated to reflect room changes.
- Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
PEAT MOSS FARMER
SUNTERRA HORTICULTURE
Dunnville, Canada
- During my 6 years in this position I was in charge of my own department, completing our goals on time each year.
- Assisted in harvesting and packaging produce for distribution.
- Maintained farm machinery, tools, and buildings in good working order.
Education
grade 12 -
Murdoch McKay collegiate
Vocational degree - Fashion Technology
Murdoch Mckay Collegiate
Winnipeg, MBSkills
- Appointment scheduling
- Data entry
- Problem solving
- Time management
- Telephone reception
- Payroll administration
- Effective communication
- Attention to detail
Cell
204- 914-9840
Timeline
Office Administrator
Dent Center
06.2024 - Current
PEAT MOSS FARMER
SUNTERRA HORTICULTURE
FRONT DESK/NIGHT AUDIT
HECLA LAKEVIEW HOTEL
POS ASSOCIATE
HUDSON'S BAY
grade 12 -
Murdoch McKay collegiate
Vocational degree - Fashion Technology
Murdoch Mckay Collegiate