Katie Covello
Stockton
Summary
Motivated and adaptable professional with a strong foundation in legal support, customer service, and technical roles.
Skilled in legal research, data collection, client communication, and team collaboration. Recognized for the ability to
multitask in high-pressure environments while maintaining professionalism and accuracy. Dedicated to continuous
learning and contributing to team and organizational success.
Overview
3
3
years of professional experience
Work History
Legal Assistant
Beattie Law Firm
02.2025 - 06.2025
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Delivery Driver
Bubba Logisticsn
07.2024 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Paralegal Intern
Public Defender's Office
03.2024 - 06.2024
- Collaborated with fellow interns and paralegals to complete tasks efficiently and meet deadlines consistently.
- Conferred with clients and other involved parties to gather and track case information.
- Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
- Assisted lawyers with materials preparation for internal and external training events.
- Facilitated communication in client pre-trial meetings to enhance courtroom strategies.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Participated in legal clinics or pro bono initiatives, providing valuable support to underserved communities and contributing towards the firm''s social responsibility.
- Assigned file numbers and recorded case numbers to prepare master client list.
- Aided [Number] legal crews by researching records and documents for case details.
- Built strong relationships with court personnel, effectively managing filing deadlines and ensuring seamless submission of legal documents.
- Improved client communication by maintaining regular updates on case progress and addressing inquiries promptly.
Data Collector Internship
NAACP
06.2023 - 09.2023
- Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
- Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
- Enhanced data accuracy by conducting thorough field research and collecting precise data points.
- Collaborated with team members on various projects, ensuring consistent data collection methods and protocols.
- Ensured high-quality data acquisition by strictly following guidelines and maintaining meticulous attention to detail.
- Conducted surveys and documented all responses.
- Improved overall project success by proactively identifying potential issues or discrepancies within collected data sets.
Customer Service Cashier
Dollar Tree
08.2022 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
Food Service Worker
Devincis
06.2022 - 09.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Bachelor of Arts - Legal Studies
Humphreys University
Stockton, CA06-2026
Bachelor of Science - Paralegal Studies
San Joaquin Delta College
Stockton, CA05-2025
Associate of Arts - General Studies
San Joaquin Delta College
Stockton, CA05-2025
Paralegal/legal Assistance Certificate - Legal Studies
San Joaquin Delta College
Stockton, CA05-2025
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Client communication
- Interviewing clients
- Writing and editing
- Proofreading
- Task prioritization
- Legal/Court processes
Timeline
Legal Assistant
Beattie Law Firm
02.2025 - 06.2025
Delivery Driver
Bubba Logisticsn
07.2024 - 10.2024
Paralegal Intern
Public Defender's Office
03.2024 - 06.2024
Data Collector Internship
NAACP
06.2023 - 09.2023
Customer Service Cashier
Dollar Tree
08.2022 - 09.2023
Food Service Worker
Devincis
06.2022 - 09.2023
Bachelor of Arts - Legal Studies
Humphreys University
Bachelor of Science - Paralegal Studies
San Joaquin Delta College
Associate of Arts - General Studies
San Joaquin Delta College
Paralegal/legal Assistance Certificate - Legal Studies
San Joaquin Delta College
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