Katie Billard
St. John's,NL
Summary
Proven multitasker and efficient problem-solver, I excel in fast-paced environment. Skilled in customer service and organization, My teamwork and collaboration abilities contribute to dynamic team success, enhancing overall service quality and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath and Body Works
09.2021 - 12.2024
- Organized tables and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated customers on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
Pizza Delight
01.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and tidy restaurant at all times.
Clerk/Typist
NL Health Services
06.2023 - 09.2023
- Registered Outpatient appointments.
- Ensured the accuracy of patient information at all times.
- Answered phone calls and directed inquiries to appropriate personnel.
- Maintained confidentiality of sensitive information through proper storage and disposal of documents in accordance with company policies.
- Interacted with patients via phone and at reception desk to answer questions and update their information.
Education
Diploma - Health Administration Co-op
Keyin College
St. John's, NL09-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Task prioritization
- Multi-tasking strength
- Organization
Timeline
Server
Pizza Delight
01.2024 - 08.2024
Clerk/Typist
NL Health Services
06.2023 - 09.2023
Sales Associate
Bath and Body Works
09.2021 - 12.2024
Diploma - Health Administration Co-op
Keyin College
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