Katie Barnes
Valencia
Summary
Dynamic General Manager with a strong background in food service operations. Known for creativity and problem-solving skills, successfully implemented training programs that improved team performance and customer satisfaction, ultimately driving revenue growth.
Overview
20
20
years of professional experience
Work History
General Manager of Food Service
Bullpen BBQ and Taphouse
Valencia, CA
04.2025 - Current
- Streamlined food service operations to enhance customer satisfaction and reduce wait times.
- Supervised daily staff activities to ensure adherence to quality standards and operational guidelines.
- Implemented training programs for new employees, promoting efficient service techniques and safety protocols.
- Coordinated menu planning and inventory management, optimizing product availability and reducing waste.
- Monitored compliance with health regulations, ensuring a safe dining environment for customers and staff.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
General Manager
Funburger BBQ
Valencia, CA
04.2024 - 04.2025
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff scheduling and training, improving team performance and service quality.
- Implemented cost control measures, optimizing inventory management and reducing waste.
- Developed marketing strategies to enhance brand visibility and attract new customers.
CT Coordinator
Renaissance Imaging Center
Lancaster, CA
11.2005 - 05.2013
- Coordinated patient scheduling to optimize workflow and minimize wait times.
- Developed training materials for staff on imaging protocols and best practices.
- Implemented quality assurance procedures to enhance service delivery and accuracy.
- Managed inventory of imaging supplies, ensuring availability and compliance with standards.
- Facilitated communication between medical staff and patients to improve overall experience.
Education
High School Diploma -
Palmdale Highschool
Palmdale, CA06-2005
Skills
- Operations management
- Cost control
- Creativity and innovation
- Marketing and promotions
- Customer service
- Table service
- POS terminal operation
- Safe food handling
- Delegating assignments and tasks
- Problem-solving
- Money handling
Timeline
General Manager of Food Service
Bullpen BBQ and Taphouse
04.2025 - Current
General Manager
Funburger BBQ
04.2024 - 04.2025
CT Coordinator
Renaissance Imaging Center
11.2005 - 05.2013
High School Diploma -
Palmdale Highschool