Katie Bain
San Diego
Summary
Aspiring aerospace engineer pursuing a bachelor's degree, with a strong passion for space exploration inspired by early experiences at Camp Marston. Committed to leveraging skills and knowledge to contribute to innovative aerospace projects and inspire others in the field.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spirit Halloween Super Store
San Diego
08.2024 - 11.2025
- Assisted customers with product selection and inquiries.
- Processed transactions using point-of-sale systems.
- Stocked shelves and ensured product availability.
- Engaged customers to build rapport, enhancing overall sales experience.
- Assisted customers in locating products, providing answers and tailored product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged merchandise with signage and displays to drive customer interest and reduce overstock.
Crew Member
Jersey Mike's Subs
San Diego
11.2024 - 10.2025
- Prepared sandwiches following company recipes and quality standards.
- Ensured cleanliness of workstations and dining areas, contributing to a welcoming environment for guests.
- Provided excellent customer service by greeting and assisting patrons.
- Operated cash register, processing orders and handling transactions accurately.
- Coordinated with team members to streamline order fulfillment during peak hours, enhancing customer satisfaction.
- Followed food safety guidelines to maintain a safe working environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Addressed customer complaints promptly and professionally, fostering positive guest experiences.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Educated customers on menu items, product ingredients and nutritional values.
Front of House Employee
Todo Sushi
San Diego
06.2024 - 08.2024
- Greeted and seated customers in a friendly and efficient manner.
- Coordinated reservations and waitlists, enhancing dining flow and minimizing wait times.
- Assisted with menu explanations and recommendations to enhance customer experience.
- Maintained cleanliness of dining areas, ensuring a welcoming environment.
- Collaborated with kitchen staff to ensure timely food service delivery.
- Resolved customer inquiries and issues promptly, ensuring a positive dining experience.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Answered phone calls, took reservations, and answered inquiries.
- Prepared drinks upon request according to recipes and standards set by management.
- Performed opening and closing duties such as counting money, organizing supplies.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Memorized menu and provided tailored recommendations, anticipating patrons' needs and enhancing engagement.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
Volunteer
School of Rock
San Diego
01.2023 - 01.2024
- Led music lessons for students across various instruments and styles, fostering musical growth.
- Collaborated with instructors to plan engaging lesson content and activities.
- Supported creation of positive, inclusive learning environment for all students, enhancing engagement.
- Collaborated with other volunteers to create a positive work environment.
- Coordinated prep, set up, and breakdown of community and public events, ensuring smooth operations.
- Provided support and assistance to community members at local events.
- Organized and maintained records of volunteer hours and donations.
Leader in Training
YMCA Camp Marston
Julian
08.2022 - 08.2022
- Worked closely with front-line employees to fully understand every role and better support staff members.
- Led team activities and ensured safety during outdoor programs.
- Supervised campers during meals and recreational times.
Education
Some College (No Degree) - Aerospace Engineering
San Diego Mesa College
San Diego, CASkills
- Customer service
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Technical communication
- Positive attitude
- People person
Affiliations
Advanced and Elite Space Academy
Timeline
Crew Member
Jersey Mike's Subs
11.2024 - 10.2025
Sales Associate
Spirit Halloween Super Store
08.2024 - 11.2025
Front of House Employee
Todo Sushi
06.2024 - 08.2024
Volunteer
School of Rock
01.2023 - 01.2024
Leader in Training
YMCA Camp Marston
08.2022 - 08.2022
Some College (No Degree) - Aerospace Engineering
San Diego Mesa College