Katicia Hyacinthe
Ottawa,ON
Summary
Proven leader with extensive experience in the family business, excelling in organizational skills and excellent communication. Demonstrated ability to enhance customer satisfaction and maintain professional standards through effective team building and cleaning expertise. Achieved significant improvements in operational efficiency and hygiene, showcasing multitasking abilities and a commitment to excellence. Reliable employee seeking any position given. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Car Washer
Family Business
01.2024 - 07.2024
- Vacuumed and steam cleaned interior floors carpet and seating.
- Greeted customers and guided cars into washing and detailing area.
- Cleaned wash equipment after shift and confirmed proper storage.
- Pressure washed car exterior, wheel wells, and tires.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Disinfected steering wheel, handles, seats, and other interior fixtures.
- Answered customer questions on pricing, products, procedures, and materials used.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Achieved customer satisfaction by providing high-quality professional service.
Cleaning Assistant
Family Business
01.2020 - 07.2024
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Visually inspected area for overlooked aspects.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Treated stains and damaged areas to restore value.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Provided assistance to other staff members with cleaning of difficult areas.
- Removed trash, debris and other waste materials from premises.
Volunteer
Family Business
01.2019 - 07.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, helpful, and smooth-running events by helping with organization and planning.
- Led group discussions and activities to meet different community needs.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Approached issues proactively to best meet current and future community needs.
Babysitter
Family Friends & Others
03.2024 - 06.2024
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Assisted children with homework assignments and special projects across different subjects.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Provided safe transportation to and from school and extracurricular activities.
Education
No Degree -
École Secondaire Catholique Franco-Cité
Ottawa, ON06.2029
Skills
- Organizational Skills
- Supervision and leadership
- Multitasking Abilities
- Excellent customer service
- Professional Appearance
- Excellent Communication
- Team building
- Cleaning and sanitizing
Languages
English
Native or Bilingual
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
Babysitter
Family Friends & Others
03.2024 - 06.2024
Car Washer
Family Business
01.2024 - 07.2024
Cleaning Assistant
Family Business
01.2020 - 07.2024
Volunteer
Family Business
01.2019 - 07.2024
No Degree -
École Secondaire Catholique Franco-Cité
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